LiveCareer-Resume

sales associate resume example with 2+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Customer service-oriented professional with enthusiastic personality and. Ready to apply experience in retail position with exciting organization.

Skills
  • POS systems operations
  • Stock management
  • Billing
  • Merchandising
  • Sales strategies
  • Customer relations
  • Flexible schedule
  • Dedicated team player
  • Resolution-oriented
  • Excellent multi-tasker
  • Basic clerical knowledge
  • Employee scheduling
  • Barcode scanning
  • Organized
  • Strong communication skills
  • Positive outlook
  • Approachable
  • Flexible
  • Cash handling accuracy
  • Cheerful and energetic
  • Team leadership
  • Reliable and dependable
  • Detail-oriented
  • Employee training
  • Shift checklists
Experience
09/2019 to 01/2020
Sales Associate Lippert Components Jackson Center, OH,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Processed orders through system and coordinated product deliveries.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Educated customers on product and service offerings.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Swept and damp-mopped private stairways and hallways.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Swept and vacuumed floors, hallways and stairwells.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Thoroughly cleaned [Type] establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
  • Used [Type] equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
  • Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
12/2018 to 09/2019
Housekeeper The Highlands At Wyomissing Wyomissing, PA,
  • Reported all maintenance issues to the housekeeping status board.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Swept and vacuumed floors, hallways and stairwells.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Spot cleaned carpets using industrial carpet cleaner.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
07/2017 to 08/2018
Cashier Carlie C's Iga Four Oaks, NC,
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Worked closely with front-end staff to assist customers.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Built relationships with strategic partners leading to business development opportunities.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
to
Assistant Store Manager O'reilly Auto Parts Laredo, TX,
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Coordinated and enhanced delivery of $[Amount] of [Product or Service] in [Timeframe] through [Action].
  • Trained [Number] employees in inventory practices, POS systems and product knowledge, contributing to [Number]% increase in customer satisfaction ratings.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Ensured proper organization of store, responded to customer complaints and answered questions quickly.
  • Minimized waste through expense tracking and effective cost control strategies.
  • Achieved [Timeframe] sales, budget and other targeted goals.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Decreased costs by negotiating with vendors and suppliers for better prices.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
Education and Training
Expected in 05/1998
GED:
Wapahani H. S. - Selma, Indiana
GPA:

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Resume Overview

School Attended

  • Wapahani H. S.

Job Titles Held:

  • Sales Associate
  • Housekeeper
  • Cashier
  • Assistant Store Manager

Degrees

  • GED

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