LiveCareer-Resume

sales associate resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Entertaining Dealer with excellent interpersonal and money management skills. Proficiency of all games. Compliant with all game and company policies. Outstanding math, communication and organization talents. Successful at managing table accuracy, security and level of service for guests. Skilled at coaching employees, leading teams and managing operations with an analytical and customer service-driven approach.

Skills
  • Store Opening and Closing
  • POS System Operation
  • Teamwork and Collaboration
  • Stockroom Upkeep
  • Retail Loss Prevention
  • Cash Handling Accuracy
  • Problem-Solving
  • Product Recommendations
  • Time Management
  • Cash Handling
  • Stocking and Receiving
  • Flexible Schedule
  • Merchandising
  • Order Processing
  • Merchandising Knowledge
  • Verbal and Written Communication
  • Inventory Control Procedures
  • Upselling Techniques
  • Policy and Procedure Adherence
  • Self-Checkout Assistance
  • Dispute Mediation
  • Display Setup
  • Customer Service
  • Reliable and Punctual
  • Sales Forecasting
  • Client Account Management
  • Money Transfer Systems
  • Money Handling
  • Sales Expertise
  • B2B Sales and Customer Service
  • Superb Time Management
Education and Training
Pickett County High School Byrdstown, TN Expected in 04/2010 High School Diploma : - GPA :
Experience
C-A-L Ranch - Sales Associate
Show Low, AZ, 01/2022 - Current
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Used technology resources to assist customers in locating and selecting items.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Adhered to company initiatives and achieved established goals.
  • Increased purchase amounts by cross-selling with similar products.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Obtained signatures for financial documents and internal and external invoices.
Blue Chip Casino - Dual Rate Table Games Dealer/Supervisor
City, STATE, 12/2013 - 06/2020
  • Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
  • Maintained documentation and submitted reports per company standards and compliance regulations.
  • Observed tables closely to spot errors and irregularities.
  • Coached employees on procedures, compliance requirements and performance strategies.
  • Stayed up to date on table inventories, player wins and losses and chip purchases to maintain security and efficiency.
  • Greeted guests with upbeat, professional attitude to create enjoyable atmosphere.
  • Kept all games in compliance with casino and gaming standards.
  • Smoothly oversaw efficient and accurate monetary transactions between house and customers.
  • Moderated floor disputes to protect business assets and resolve customer service issues.
  • Converted currency into requested combinations of bills and coins for patrons.
  • Evaluated workers' performance to write performance reviews.
  • Notified security department of identified or suspected illegal play activities and player behaviors.
  • Observed gamblers to identify marking, switching and counting cards.
  • Observed gamblers' behavior for signs of cheating and notified security staff.
  • Balanced staffing by moving dealers between games and reorganizing flow to cover each table.
  • Compiled summary sheets for gaming events to record amounts wagered and paid for each shift.
  • Monitored payment of hand-delivered jackpots to verify promptness.
  • Answered patron questions about gaming machine functionality and explained how to properly use devices.
  • Maximized customer satisfaction by controlling dealer actions and promoting consistent gaming environments.
  • Established and enforced banks and table limits for each game type.
  • Contacted security staff to escort patrons with large winnings to vehicles or hotel rooms.
  • Responded to emergency situation to provide fire protection and first-aid assistance.
  • Surveilled slot machine areas of casino, checking for patron compliance with established gaming rules.
Walmart - Sales Associate/Inventory Specialist
City, STATE, 07/2011 - 07/2013
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Used product knowledge to suggest items to match client needs.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Reduced process lags by training employees on best practices and protocols.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Reset store displays for special events and seasonal merchandise changes.
  • Replenished and arranged items to maintain appearance.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Participated in physical inventory counts to keep information accurate and current.
  • Coordinated inventory, stocking and ordering.
  • Performed scheduled inventory counts and supply audits.
  • Performed inventory cycle counting and identified discrepancies.
  • Entered information into system to update status reports.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
  • Coordinated receipt of incoming materials and verified accuracy of items received.
  • Inspected incoming materials for damage.
  • Identified unproductive inventory for disposition, optimizing stock productivity.
  • Assisted with execution of projects and made recommendations for process improvement to appropriate leaders.
  • Monitored database system to prepare and deliver customer orders on time.
  • Developed relationships with suppliers to obtain competitive prices.
  • Conducted routine and ad hoc reporting and analysis to evaluate inventory performance, diagnosing and resolving issues.
  • Outlined production commitments and product timetables using sales forecast information and consumer trends.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Compared merchandise invoices to items actually received.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Read orders to verify attributes and quantities of merchandise.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Operated forklift and pallet jack to transport heavy loads.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Issued supplies, materials and products to team members based on information from requisitions.
  • Tracked outgoing orders to provide shipping status to customers.
  • Stamped price tags on merchandise, referring to official price lists.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Placed products on conveyors for final wrapping and shipment.

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Resume Overview

School Attended

  • Pickett County High School

Job Titles Held:

  • Sales Associate
  • Dual Rate Table Games Dealer/Supervisor
  • Sales Associate/Inventory Specialist

Degrees

  • High School Diploma

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