Sales Associate resume example with 5+ years of experience
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
High-energy Individual offering 3 plus years of related experience and strong motivation to positively impact operations with good communication, organizational and multitasking abilities. Smoothly coordinates customer and team needs with minimal oversight and sound judgment.
Skills
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Experience
06/2019 to Current Sales Associate Mccoy-Rockford | Austin, TX,
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Acted as initial contact in addressing customer concerns.
- Coordinated activities with other departments to ensure quality customer service.
- Built trusting relationships with customers by making personal connections.
- Met merchandise processing standards and maintained organized and accessible work area.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Helped average of [Number] customers per day by responding to inquiries and locating products.
- Negotiated and closed deals with minimal oversight.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Processed orders through company system and coordinated product deliveries.
- Worked with fellow sales team members to achieve group targets.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Acted as point of contact for internal and external customers across departments.
10/2016 to 05/2019 Face Frame Cleaner Paradies Lagardère Travel Retail | Sarasota, FL,
- Used [Tool] to accurately measure and mark cutting lines on wood and other materials.
- Checked wood and other materials to assess for damaged or defective items before starting projects to accurately determine projects scales and quotes.
- Maintained high levels of cleanliness and organization, resulting in [Number] days on job sites without safety incidents.
- Checked daily work orders to accurately prepare materials and supplies for [Number] projects over timeframe.
- Took accurate measurements to calculate size and amount of materials needed for project completion.
- Consistently constructed square and level projects.
- Worked independently on projects and tasks within carpentry team.
- Maintained clean and organized workplace to optimize performance, efficiency and safety.
- Removed damaged or defective parts or sections of structures and repaired or replaced using hand tools.
- Measured and marked cutting lines on materials using rulers, pencils, chalk and marking gauges.
- Anchored and braced forms and other structures in place using nails, bolts, anchor rods, steel cables, planks, wedges and timbers.
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
- Adhered to project blueprints and requirements to deliver quality work.
- Safely operated power saws, planers, jointers, routers and pneumatic equipment for [Number] days without accident.
- Completed [Type] projects by assembling forms and building strong structures.
- Selected lumber based on particular species, characteristics, size, applications and applicable adhesives.
- Cut, shaped and smoothed lumber and other materials using [Type] and [Type] tools.
04/2016 to 10/2016 Sales Associate/Cashier Kohls Department Store | City, STATE,
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Initiated friendly conversation with customers to determine level of assistance required.
- Followed all company policies, rules and procedures to promote company goals and maintain safety.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Calculated pricing, applied discounts and collected payment to process transactions.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
- Answered questions about current promotions and resolved issues according to store policies.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Completed all assigned training to stay updated on important policies and procedures.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Generated brand awareness and positive product impressions to increase sales.
- Drove sales by successfully employing strategies such as upselling and cross-selling.
- Adhered to all company initiatives and achieved established goals for each.
- Offered coupons and special deals to increase quantity of customer spending.
Education and Training
Expected in 05/2016 Associate of Science | Early Childhood Education Central Alabama Community College, Alexander City, AL
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Resume Overview
School Attended
- Central Alabama Community College
Job Titles Held:
- Sales Associate
- Face Frame Cleaner
- Sales Associate/Cashier
Degrees
- Associate of Science
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