LiveCareer-Resume

sales associate resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I am seeking a permanent employment.

Dedicated Sales Associate offering 9years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Skills
  • Retail loss prevention
  • Merchandising knowledge
  • Store brand promotions
  • Cash handling accuracy
  • Team player mentality
  • Money Transfer Systems
  • Listening skills
  • Energetic self-starter
  • Written and oral communication skills
  • Customer- and service-oriented
  • Money handling
  • Excellent communication skills
  • POS system operation
  • Reliable and punctual
  • Reading comprehension skills
  • Cash register operation
  • Sales development
  • Verbal/written communication
  • Outgoing personality
  • Inventory control procedures
Experience
Sales Associate, 03/2019 - Current
Milwaukee Bucks Milwaukee, WI,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Offered product and service consultations and employed upselling techniques.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Assistant Store Manager, 10/2012 - 03/2018
The Tjx Companies, Inc. Sparks, NV,

Supervised in processing credit, debit, and cash payments to streamline sales.

  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Operated cash register, collected payments and provided accurate change.
  • Increased sales by suggesting specific purchases to customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Received payments for product and issued receipts.
  • Assisted with completing end-of-day counts and securing funds to prevent loss or theft.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues with cash registers, card scanners and printers.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Built and maintained productive relationships with employees.
  • Helped customers find store locations and complete purchases.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Maintained work area in clean and neat manner.
  • Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
  • Counted and balanced cashier drawers.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
Cashier , 01/2011 - 01/2012
Elior Cherokee, NC,
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Operated cash register, collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Prepared food for service based on daily specials and chef's needs.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
Education and Training
High School Diploma: , Expected in 08/2011
-
Washington High School - Ogden, UT
GPA:
Status -
: , Expected in
-
Ogden Weber Techni - ,
GPA:
Status -
: CNA , Expected in
-
Ogden Weber Technical Collage - Ogden, UT
GPA:
Status -

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Resume Overview

School Attended

  • Washington High School
  • Ogden Weber Techni
  • Ogden Weber Technical Collage

Job Titles Held:

  • Sales Associate
  • Assistant Store Manager
  • Cashier

Degrees

  • High School Diploma

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