LiveCareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking, motivational leader and organizational problem-solver with supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Highly organized, proactive and punctual with a team-oriented mentality.

Skills
  • Time Management
  • Teamwork and Collaboration
  • Cash Handling Accuracy and Register Operation
  • Stocking and Receiving
  • Customer Needs Assessment (Including Conflict Resolution)
  • Excellent Verbal and Written Communication Skills
  • Problem-Solving and Resolution
  • Team Player Mentality
  • Reliable and Punctual
  • Staff Training and Employee Development
  • Documentation and Reporting
  • Team Leadership
  • Meet with peers for weekly creativity and conflict resolution exercises
  • Learned to quickly assess the proper tools and skillset to resolve situations
Experience
11/2016 to 02/2017 Sales Associate Carejourney | Arlington, VA,
  • Operated cash register, collected payments, and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Answered incoming telephone calls to provide store, products, and services information.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Listened to customers to understand needs and refer to optimal services.
  • Educated customers on product features and technical details to highlight benefits.
05/2019 to 08/2019 Crew Member Paradies Lagardère Travel Retail | Sacramento, CA,
  • Wiped down tables and equipment, swept and refilled stock.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Restocked supplies, removed trash and cleaned areas.
  • Answered customer questions and took orders.
  • Verified orders and bagged items for easy transport.
  • Operated fryers and grills, assisted with putting orders together and bagged items for customers.
  • Processed payments and bagged items for customer check out.
  • Totaled bills, accepted payments and returned change.
  • Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
05/2021 to 12/2022 Crew Member Paradies Lagardère Travel Retail | San Francisco, CA,
  • Wiped down tables and equipment, swept and refilled stock.
  • Kept restaurant lobby, front counter, kitchen and restrooms neat and clean throughout shift.
  • Packed fast food products in approved containers, cups and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Upheld high standards of productivity and quality in operations.
  • Organized and restocked supplies to support operations and team productivity.
  • Corrected unacceptable work or materials to prevent problems and keep operations on target.
  • Restocked supplies, removed trash and cleaned areas.
  • Answered customer questions and took orders.
  • Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
01/2021 to 08/2021 Assistant Manager Coen Markets, Inc. | Manor, PA,
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Worked closely with store manager to maintain day-to-day operations.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Worked closely with customers to understand needs and resolve diverse issues.
Education and Training
Expected in GED | Excel Center - Anderson, Anderson, IN GPA:

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resume Strength

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Resume Overview

School Attended

  • Excel Center - Anderson

Job Titles Held:

  • Sales Associate
  • Crew Member
  • Crew Member
  • Assistant Manager

Degrees

  • GED

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