Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
Hardworking, motivational leader and organizational problem-solver with supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Highly organized, proactive and punctual with a team-oriented mentality.
Skills
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Experience
11/2016 to 02/2017 Sales Associate Carejourney | Arlington, VA,
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Met merchandise processing standards and maintained organized and accessible work area.
- Answered incoming telephone calls to provide store, products, and services information.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Listened to customers to understand needs and refer to optimal services.
- Educated customers on product features and technical details to highlight benefits.
05/2019 to 08/2019 Crew Member Paradies Lagardère Travel Retail | Sacramento, CA,
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Restocked supplies, removed trash and cleaned areas.
- Answered customer questions and took orders.
- Verified orders and bagged items for easy transport.
- Operated fryers and grills, assisted with putting orders together and bagged items for customers.
- Processed payments and bagged items for customer check out.
- Totaled bills, accepted payments and returned change.
- Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
05/2021 to 12/2022 Crew Member Paradies Lagardère Travel Retail | San Francisco, CA,
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter, kitchen and restrooms neat and clean throughout shift.
- Packed fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Drove team success by completing assigned task quickly and accurately.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Upheld high standards of productivity and quality in operations.
- Organized and restocked supplies to support operations and team productivity.
- Corrected unacceptable work or materials to prevent problems and keep operations on target.
- Restocked supplies, removed trash and cleaned areas.
- Answered customer questions and took orders.
- Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
01/2021 to 08/2021 Assistant Manager Coen Markets, Inc. | Manor, PA,
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Worked closely with store manager to maintain day-to-day operations.
- Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Worked closely with customers to understand needs and resolve diverse issues.
Education and Training
GED | Excel Center - Anderson, Anderson, IN
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resume Strength
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School Attended
- Excel Center - Anderson
Job Titles Held:
- Sales Associate
- Crew Member
- Crew Member
- Assistant Manager
Degrees
- GED
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