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Sales Associate & Delivery Team Resume Example

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SALES ASSOCIATE & DELIVERY TEAM
Summary

Graduate of Central Connecticut State University with a Bachelors Degree in Exercise Science. Sales & Customer Service expert with ten plus years of experience in multiple workplace settings. Proven history of exceeding customer and client expectations by effective product services and solutions through the knowledge attained throughout my past experiences.

Skills
  • Quick learner Multitasking
  • Patient and self motivated Build rapport with customers
  • Excellent interpersonal, Strong organizational skills
  • Customer service and Willingness to learn
  • Communication skills Strong time management skills
  • Positive attitude Competitive
  • Allergies
  • Balance
  • Closing
  • Interpersonal
  • Communication skills
  • Competitive
  • Contracts
  • CPR
  • Credit
  • Client
  • Excellent customer service
  • Customer service
  • First Aid
  • Laundry
  • Loss prevention
  • Multitasking
  • Strong organizational skills
  • Page
  • Patient care
  • Policies
  • POS
  • Quality
  • Quick learner
  • Rapport
  • Selling
  • Sales
  • Scheduling
  • Self motivated
  • Teamwork
  • Phone
  • Time management
  • Ultrasound
  • Sales skills
  • Revenue and sales projections
  • Marketing and sales expertise
Experience
Shoreline Appliance | Clinton, CTSales Associate & Delivery Team 09/2019 - Current
  • Understanding of the sales dynamics and process.
  • Commitment to excellent customer service.
  • Answering customer questions regarding credit terms, prices, products and availability.
  • Preparing and submitting sales contracts for orders.
  • Obtaining deposits and balance of payments for customers.
  • Ability to quickly build rapport with both customers and suppliers.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas and more.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Processed orders through system and coordinated product deliveries.
  • Negotiated and closed deals with minimal oversight.
Luigi's Restaurant | Old Saybrook, CTHead Bartender/Waiter08/2016 - Current
  • Deliver outstanding service to customers.
  • Communicate with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Regularly check on guests to ensure satisfaction.
  • Adhere to quality expectations and standards.
  • Inquire about guest satisfaction, anticipated additional needs and happily fulfill requests.
  • Complete opening and closing checklists according to set standards.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Created signature cocktails to complement seasonal menu changes and drive bar revenue.
  • Reorganized bar stations to streamline overall efficiency and service flow.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Handled complaints and disputes from customers to ensure customer satisfaction.
  • Accurately and efficiently handled cash drawer of $[Number] during each shift.
EDGE Fitness Clubs | Meriden, CTFitness Consultant03/2019 - 07/2019
  • Ensure that each guest receives outstanding service by providing a guest friendly environment.
  • Service each client with a sense of urgency by assisting members with questions, various changes to membership or PT sessions, making a shake or selling a product at the POS.
  • Scheduling, cancelling or rescheduling personal training appointments for our members, promptly.
  • Understand the clubs daily revenue goals and help drive the business.
  • Maintain solid product knowledge and awareness of all product information, merchandise and services to find ways to up-sell products.
  • Accurately and efficiently complete all sales transactions and maintain proper cash accountability at POS registers.
  • Understands the opportunities of the business: every phone call, prospects walking through the door, in and out of the club.
  • Assist in replenishing merchandise at the shake bar and in the coolers.
  • Assist the Membership Team in signing prospects in as "guests" when visiting the facility.
  • Conduct locker room and floor checks regularly throughout shift.
  • Assist the Manager in loss prevention by adhering to all company policies and club standards.
  • Encouraged clients to engage in group fitness classes and other gym activities to meet fitness goals.
  • Guided clients on proper nutrition and exercise habits.
  • Re-racked weights and maintained neat, organized and clean club.
  • Met minimum monthly revenue, service and customer satisfaction goals.
  • Promoted club programs, products and services to participants.
  • Evaluated member needs, taking into consideration fitness levels and current health conditions.
PHYSICAL THERAPY AND SPORTS MEDICINE CENTER | Westbrook, CTPhysical Therapists Aide10/2015 - 07/2016
  • Completed my internship with PTSMC in May of 2015.
  • I continued employment with PTSMC for 3 more years.
  • Assisted Physical Therapists with patient care.
  • Demonstrated and directed patients safely through therapeutic exercises.
  • Proficient use and application of therapeutic modalities (ice, heat, ultrasound, electrical stimulation.).
  • Maintained a comfortable and clean clinic by stocking supplies, cleaning, folding laundry, etc.
  • Professionalism and teamwork in all aspects of my work.
  • Demonstrated regular and punctual attendance.
  • Treated a diverse patient population.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education and Training
Central Connecticut State University | New Britain, CTBachelor of Science in Exercise Science04/2016
Xavier High School | Middletown, CTHigh School Diploma05/2011
Certifications
  • Personable and friendly Certified in CPR and First Aid
  • Responsible, dedicated/ hardworking Involved in community service
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    Resume Overview

    Companies Worked For:

    • Shoreline Appliance
    • Luigi's Restaurant
    • EDGE Fitness Clubs
    • PHYSICAL THERAPY AND SPORTS MEDICINE CENTER

    School Attended

    • Central Connecticut State University
    • Xavier High School

    Job Titles Held:

    • Sales Associate & Delivery Team
    • Head Bartender/Waiter
    • Fitness Consultant
    • Physical Therapists Aide

    Degrees

    • Bachelor of Science in Exercise Science
      High School Diploma

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