LiveCareer-Resume

sales associate resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 3+ years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Skills
  • Relationship selling
  • Merchandising knowledge
  • Dispute mediation
  • Retail loss prevention
  • Cash handling accuracy
  • Inventory control procedures
  • Reading comprehension skills
  • Money handling
  • Verbal/written communication
  • Cash register operation
  • Written and oral communication skills
  • Outgoing personality
  • Reliable and punctual
  • Customer- and service-oriented
  • Listening skills
  • Troubleshooting
  • Problem Resolution
  • Customer Service
  • Quality assurance
  • Customer relationship management
  • Adaptive team player
  • High-energy attitude
  • Technologically savvy
  • Microsoft Office expertise
  • Retail sales customer service
  • Task delegation
  • Marketing promotions
  • Sales strategies
  • Reliable and trustworthy
  • People skills
  • Friendly, positive attitude
Education and Training
Northeast Wisconsin Technical College Green Bay, WI Expected in : Business Administration And Management - GPA :
  • Phi Theta Kappa Member
  • 3.5 GPA
  • Major in Business Management
Experience
Xite Realty - Sales Associate
Richardson, TX, 10/2020 - Current
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Negotiated and closed deals with minimal oversight.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Offered product and service consultations and employed upselling techniques.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Reset store displays for special events and seasonal merchandise changes.
Advance Auto Parts - Backup Assistant Manager
Warner Robins, GA, 07/2019 - 08/2020
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Provided information on company promotions and special sales to customers.
  • Maintains professional network of potential clients and business opportunities.
KFC - Team Member
City, STATE, 03/2018 - 02/2019
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Verified orders and bagged items for easy transport.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
  • Completed additional learning opportunities to advance knowledge and move into senior team member position.
  • Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Looked for ways to go above and beyond job requirements.

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Resume Overview

School Attended

  • Northeast Wisconsin Technical College

Job Titles Held:

  • Sales Associate
  • Backup Assistant Manager
  • Team Member

Degrees

  • Some College (No Degree)

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