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sales associate resume example with 11+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Energetic, customer focused and extremely dependable individual with 6 years of diversified experience in operations, human resources, and management with different financial institutions. Proven ability to adapt to demands of a diverse and challenging workload. Skills Possess strong work ethic and desire to go beyond employer expectations.

Persuasive, self-motivated leadership professional with expertise on expanding network connections, persuasively introducing products, educating clients, implementing pricing strategies, territory development and revealing customer needs to deliver solutions.

Skills
  • Workforce training
  • Project Management
  • Business and Operations Management
  • B2B sales and customer service
  • Inventory management
  • On-site support
  • Customer management
  • Team direction
  • Preparing work orders
  • Cross-cultural sales background
Experience
01/2018 to Current Sales Associate Xite Realty | Orlando, FL,
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
  • Maintains professional network of potential clients and business opportunities.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
05/2015 to 01/2018 Branch Banker Team Leader Genealogybank | Minneapolis, MN,
  • Provided account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals.
  • Performed additional related duties as needed or assigned such as balancing automated teller machine, preparing night deposit bags, taking orders for checks, exchanging foreign currencies.
  • Promoted insurance and products to individuals and businesses and analyzed and determined financial viability and productivity of target products and services.
  • Delivered informational sales presentations to potential investors to build symbiotic client relationships.
  • Completed loan servicing procedures to assess compliance with bank and regulatory terms and conditions.
  • Provided clients with information on bank accounts, institutional policies, financial products and related services.
02/2012 to 05/2015 Financial Services Representative First Watch Restaurants | Fort Worth, TX,
  • Responsible for developing new and existing business and consumer banking relationships by proactively soliciting new business from prospective clients and by contacting present clients to retain and expand banking relationships, in doing so I, exceeded all sales goals by 115%.
  • Cross-selling the banks products to clients, opening and maintaining business accounts as well as consumer accounts and referring clients to mortgage and investment and business specialist, New Merchant Account.
  • Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
06/2009 to 12/2012 Operations Manager AEROPOSTALE | City, STATE,
  • Responsible for assisting with the overall day to day operations of the store such as development of effective store associates to achieve desired sales results.
  • Review purchasing agreements, maintain strong communication and working relationships with vendors, obtaining documents required for processing of invoices.
  • Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
  • Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
Education and Training
Expected in 05/2009 to to Bachelor of Arts | International Business Southwest Florida College, Tampa, GPA:
Expected in 02/2010 to to Associate of Science | Massage Therapist Florida College Natural Health , Bradenton , GPA:

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Resume Overview

School Attended

  • Southwest Florida College
  • Florida College Natural Health

Job Titles Held:

  • Sales Associate
  • Branch Banker Team Leader
  • Financial Services Representative
  • Operations Manager

Degrees

  • Bachelor of Arts
  • Associate of Science

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