sales associate resume example with 4+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Diligent stock associate with experience in retail settings. Focused on keeping merchandise presentable to maximize business revenue. Effectively demonstrates products, overcomes objections and closes sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Achievements I'd love to improve in my skills would have to be learning more towards customer service and to be a Hardworking, reliable and diligent sales leader.
Skills
- Stocking and replenishing
- Cash register operation
- Relationship building
- Sales trends
- Merchandising understanding
- Multi-tasking strength
- Sales expertise
- Excellent people skills
- Problem-solving skills
- Social perceptiveness
- Professional demeanor
- Cash Handling
- Sales training
- Exceptional customer service
- Product and service sales
Education
Excel High School Plymouth, MN Expected in 05/2008 ā ā Diploma : - :
Work History
Nemacolin Woodlands Resort - Sales Associate
Mcmurray, PA, 02/2022 - 04/2022
Mcmurray, PA, 02/2022 - 04/2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Prepared merchandise for sales floor by pricing or tagging.
Bmi Hospitality Management - Housekeeping Room Attendant
Poulsbo, WA, 04/2021 - 01/2022
Poulsbo, WA, 04/2021 - 01/2022
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Under Armour, Inc. - Stock Associate
Penryn, PA, 04/2018 - 03/2021
Penryn, PA, 04/2018 - 03/2021
- Stocked merchandise, clearly labeling items.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Maintained effective team member communication.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Answered customer questions and provided detailed product information.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Managed inventory storage in clean and organized fashion.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
- Checked aisles for spills to complete quick clean-up.
- Greeted customers and directed to requested products.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Checked and pulled defective or expired products from shelves.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Scanned shelves and product cases to locate expired, outdated and spoiled items.
- Organized warehouse and stockroom areas using forklift and pallet jacks.
- Managed timely and effective replacement of damaged or missing products.
- Demonstrated strong communication skills and understanding of packing slip processing requirements.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Maintained inventory count, tracked usage and documented variances.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Checked for outdated and overripe grocery items and removed from inventory.
- Maintained fitness in order to move merchandise efficiently and safely.
- Completed physical inventory counts each month.
- Conducted periodic inventory inspections and reported out-of-stock items.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Attended and participated in sales meetings to stay abreast of current offers and product issues.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
- Designed and constructed advertising signs to attract customers and promote sales.
- Supported promotional plans by updating signage with price changes.
Lowell General Hospital - Cashier
Malden, MA, 02/2017 - 12/2017
Malden, MA, 02/2017 - 12/2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Lifted up to Number pounds at once and used forklift to move heavier loads.
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Resume Overview
School Attended
- Excel High School
Job Titles Held:
- Sales Associate
- Housekeeping Room Attendant
- Stock Associate
- Cashier
Degrees
- Diploma
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