sales associate resume example with 16+ years of experience

Jessica Claire
  • , San Francisco, CA 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.

Former Financial counselor with over 15 years of successful experience in customer service and Epic. Recognized consistently for performance excellence and contributions to success in the medical industry. Strengths in multi- tasking and backed by training in as a Medical Assistant .

  • Stocking and replenishing
  • Problem-solving skills
  • Communication skills
  • Exceptional customer service
  • Cash register operations
  • Cash Handling
  • Professional demeanor
  • Multi-tasking strength
  • Relationship building
  • Customer Service
  • Problem Resolution
  • Chart pulling
  • Appointment Scheduling
  • CPT/ICD-10 coding understanding
  • Interpreting physician orders
  • Payment collection
  • Data Entry
  • Insurance Verification
  • Medical Terminology
  • Eligibility Determination
  • Information Collection
  • Math skills
  • Financial software
  • Basic functions in Excel
  • Thoroughness
  • Computer skills
  • Team Player
None : Nursing, Expected in
Hondros College of Nursing - Independence, OH
Status -
Diploma : Medical Assisting, Expected in 09/1999
Remington College - Cleveland, OH
Status -
Work History
Sales Associate, 11/2019 - Current
Xtralease Houston, TX,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Maintained organized, presentable merchandise to drive continuous sales
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
  • Processed product returns and assisted customers with other selections
  • Answered questions about store policies and concerns to support positive customer experiences
  • Assisted customers by answering questions and fulfilling requests
  • Assisted customers with locating and choosing merchandise in any store department
Home Health Aide Supervisor, 03/2017 - 05/2017
Visiting Nurse Service Of New York Tuckahoe, NY,
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated
  • Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Completed skilled administrative work to support all office staff and operational requirements
  • Carried out front office duties utilizing data entry skills in framework of medical database
Financial Counselor, 01/2003 - 09/2014
Hospital Sisters Health System - Corporate Rochester, IL,
  • Assessed client financial situation and explored background through one-on-one interview process
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks
  • Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient’s privacy
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits
  • Obtained patient’s insurance information and determined eligibility for benefits for specific services rendered
  • Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services
  • Used Epic to schedule appointments
  • Meticulously documented all details regarding contact with patients, providers and other individuals in system using Epic
Patient Service Representative, 11/1999 - 01/2003
Jane Pauley Community Health Center Alexandria, IN,
  • Balanced deposits and credit card payments each day
  • Took copayments and compiled daily financial records
  • Assisted patients in filling out check-in and payment paperwork
  • Maintained excellent attendance record, consistently arriving to work on time
  • Used Epic to schedule appointments
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits
  • Collected and entered patient demographic and insurance data into computer database to establish patient’s medical record
  • Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy
  • Referred and screened patients to make best use of resources, triage staff and serve community members

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Resume Overview

School Attended

  • Hondros College of Nursing
  • Remington College

Job Titles Held:

  • Sales Associate
  • Home Health Aide Supervisor
  • Financial Counselor
  • Patient Service Representative


  • None
  • Diploma

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