sales associate resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs.

Resourceful Associate gifted in connecting with business customers to meet account needs, drive growth and build retention. Knowledgeable about paint and skilled at meeting and exceeding sales targets. Service-oriented and quality-focused with demonstrated success over 5 years of paint experience.

  • Cash Handling
  • Teamwork and Collaboration
  • Merchandising
  • Customer- and Service-Oriented
  • Team Player Mentality
  • Retail Store Operations
  • Excellent Communication Skills
  • Customer Service
  • Policy and Procedure Adherence
  • Product Recommendations
  • Time Management
  • Sales Development
  • Self-Checkout Assistance
  • Store Opening and Closing
  • Air Brake Certification
  • Problem Solving
  • Efficient Trip Planner
  • Accident Documentation
  • Route Management
  • Vehicle Defect or Damage Reporting
  • Attention to Detail
  • Map Reading
  • Vehicle Service Documentation
  • Delivery Documentation
  • Critical Thinking
  • Heavy Lifting
  • Cargo Handling
  • Cargo Security
  • Decision Making
  • Truck Maneuvering
  • Vehicle Inspection
  • Combat Operations
  • Physical Fitness
  • Emergency Readiness and Response
  • Positive Attitude
  • Offensive Operations
  • Cultural Sensitivity
  • Risk Assessments
  • Weapons Handling
  • Battlefield Troop Movements
  • Team Building
  • Squad Leadership
  • Team Collaboration
  • Buddy Care and First Aid
  • Small Arms Weaponry
  • Hand-to-Hand Combat Techniques
  • Survival and Evasion
10/2020 to Current
Sales Associate Aaron's, Inc Cleburne, TX,
  • Worked with fellow sales team members to achieve group targets.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Used technology resources to assist customers in locating and selecting items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Adhered to company initiatives and achieved established goals.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Obtained signatures for financial documents and internal and external invoices.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Collected payments and provided accurate change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Developed trusting relationships with customers by making personal connections.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
01/2016 to Current
88M Motor Transport Operator Lowes Charlotte, NC,
  • Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Delivered customer orders to homes and places of business within established time frames.
  • Loaded, balanced and secured product to safely transport goods.
  • Retained valid proof of insurance and registration in vehicles.
  • Logged driving hours and fuel usage data on time to keep reports current.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Utilized pallet Jessicas and forklifts to load and unload materials off trucks.
  • Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
  • Conducted emergency roadside repairs, changed tires, replaced light bulbs and installed fuses and tire chains.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Aided senior leadership during executive decision-making process, generating daily logistics and productivity records.
  • Responded to roadside assistance requests to provide tows and other types of support.
  • Fulfilled back haul orders and spotting trailers in loading yard.
  • Conducted preventive maintenance, checking gages, readings and fluid changes while executing truck cleans and completing advanced mechanical repairs.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Obtained and maintained proper delivery authorization and pickup documentation.
  • Employed best inventory packing and safety practices with zero complaints, hazards, incidents or lost-time accidents.
  • Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
  • Submitted reports on condition of truck at end of each trip.
  • Increased inventory longevity, inspecting and repairing vehicles and emergency equipment to promote effective mechanical and safety usage.
  • Applied defensive driving and safety techniques to prevent accidents.
  • Unloaded packages from trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
  • Balanced materials, secured containers and verified weight limits of loads to avoid safety or compliance issues.
  • Reacted decisively and quickly to protect spoilage.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
01/2016 to 11/2020
Customer Service Associate Beacon Health Management Dublin, GA,
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Explained benefits, features and recommendations to maximize client retention.
  • Rolled out operational improvements and solutions to deliver top-notch customer service.
  • Helped customers open accounts, make deposits, update information and carry out range of routine actions.
  • Improved customer service wait times to mitigate complaints.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
04/2015 to 01/2016
Cook Taco Bell City, STATE,
  • Replenished food items from inventory and rotated ingredients.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Used standardized recipes and other instructions to prepare food.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Managed portion control using correct utensils during preparation and plating.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
Education and Training
Expected in 05/2016 to to
High School Diploma:
West Wilkes High School - Millers Creek, NC
Expected in to to
: Chemistry
Catawba College - Salisbury, NC

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Resume Overview

School Attended

  • West Wilkes High School
  • Catawba College

Job Titles Held:

  • Sales Associate
  • 88M Motor Transport Operator
  • Customer Service Associate
  • Cook


  • High School Diploma
  • Some College (No Degree)

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