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sales associate resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Dedicated Sales Associate offering 20 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices. Engaging Sales Manager committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering 20 years of experience in answering routine product questions and meeting assigned sales goals.

Skills
  • Relationship selling
  • Merchandising knowledge
  • B2B sales and customer service
  • Sales development
  • Business development
  • Reliable and punctual
  • Product Sales
  • Team player mentality
  • Key account generation
  • Energetic self-starter
  • Negotiation Tactics
  • Sales Forecasting
  • Client account management
  • Listening skills
  • Excellent communication skills
  • Strategic planning
  • Customer- and service-oriented
  • Superb time management
  • Sales expertise
Experience
04/2016 to 04/2019 Sales Associate Aarons | Birmingham, AL,
  • Sold various vacation packages that included cruises, hotels and shore excursions by explaining unique features and educating customers on our company and fleet.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide product and sales information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Built trusting relationships with customers by making personal connections.
  • Acted as initial contact in addressing customer concerns.
  • Coordinated activities with other departments to ensure quality customer service.
  • Negotiated and closed deals with minimal oversight.
09/2003 to 03/2016 Sales Manager Gms | Mesa, AZ,
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Maintained professional network of potential clients and business opportunities.
  • Developed and implemented new sales strategies to update product lines.
  • Formalized sales process to enhance operations and promote acquisition of new customers.
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Achieved company growth for several consecutive years through market expansion and sales.
01/1998 to 08/2003 Sales Associate Aarons | Blanca, CO,
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built trusting relationships with customers by making personal connections.
  • Negotiated and closed deals with minimal oversight.
Education and Training
Expected in 06/1994 to to High School Diploma | American Cooperative School, La Paz, Bolivia, GPA:
Expected in to to | Architectural And Building Sciences Universidad Católica , La Paz, Bolivia, GPA:
Languages
English:
Native/ Bilingual
Negotiated:
Spanish:
Full Professional
Negotiated:
Accomplishments
  • Mentored more then 500 new sales associates.
  • Supervision - Supervised team of 10 staff members.
  • Achieved and exceeded sales goals.
  • Promoted from Sales Associate to Sales Manager in only three years.
  • Recognized as Employee of the year. Multiple awards for being in the top 3 percent of the company for outstanding performance and team contributions.
  • Consistently maintained high customer satisfaction ratings.

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Resume Overview

School Attended

  • American Cooperative School
  • Universidad Católica

Job Titles Held:

  • Sales Associate
  • Sales Manager
  • Sales Associate

Degrees

  • High School Diploma
  • Some College (No Degree)

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