sales associate resume example with 16+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Creative well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in client acquisition and closing. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions.

Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

  • Project Development - Collaborated with team of 3 in the development of writing code and designing the user manual for Fed-Ex project.
  • Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Brought in a number of new customers using the website and business cards that the owner and I created together.
  • Design - Responsible for creative design for prominent project.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales
  • Product and Service Sales
  • Point of Sale Knowledge
Work History
08/2021 to Current Sales Associate Petco | Dale City, VA,
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Developed, marketed and sold full range of products and support services.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Prepared large cash deposits with zero discrepancies.
11/2018 to 04/2021 Laborer Caddell | Montgomery, AL,
  • Performed maintenance and repair of buildings and facilities.
  • Supported needs of Job titles with skill and efficiency.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Read and understood orders to accurately measure, cut and lay out needed materials.
  • Performed general housekeeping and cleaning tasks.
  • Worked alongside team to accomplish work goals according to schedule.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
  • Learned basic carpentry, painting and plastering.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
03/2005 to 09/2018 Head Cleaner/Supervisor S&S Sister’s Cleaning | City, STATE,
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Completed schedules, shift reports and other business documentation.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Evaluated employee performance and developed improvement plans.
  • Kept building entryway glass clean and polished for professional presentation.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours by Number hours per week.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
Expected in 06/1999 to to High School Diploma | Academic Elderton High School , Elderton PA, GPA:
Expected in 09/2001 to to Information Technology | ITT Technical Institute, Monroeville,PA, GPA:
  • A+ Certificate

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Resume Overview

School Attended

  • Elderton High School
  • ITT Technical Institute

Job Titles Held:

  • Sales Associate
  • Laborer
  • Head Cleaner/Supervisor


  • High School Diploma
  • Information Technology

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