LiveCareer-Resume

sales associate resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Motivated Kitchen Supervisor focused on maximizing customer satisfaction with remarkable foods. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history of effective leadership and innovative dishes. I have Maintained efficient kitchen operations to produce delicious and attractive dishes that exceed guest expectations. Proficient in managing labor and inventory costs, developing recipes and planning menus. I took 2 years in Culinary Arts and earned my career pathway award at Nile .C. Kinnick High school. I am now going to Community College to further my studies in Hospitality Management- Restaurant/ Food services. I am also servsafe certified and Manager servsafe certified.

Skills
  • Food safety understanding
  • Health code requirements
  • Weekly menu preparation
  • Culinary arts background
  • Cleaning abilities
  • Employee training
  • Team building
  • Team management
  • Customer service
Experience
Sales Associate, 09/2020 - 09/2021
Ace Hardware Willowick, OH,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Built trusting relationships with customers by making personal connections.
  • Coordinated activities with other departments to ensure quality customer service.
  • Prepared cash deposits up to $2,500 with zero discrepancies.
Cook Supervisor, 09/2019 - 04/2020
Lintons Managed Services Chester, PA,
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Managed kitchen staff team of 8 and assigned various stages of food production.
  • Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
Cook, 11/2018 - 04/2020
Ecumen Austin, MN,
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Collaborated closely with food and beverage leadership to conduct staff meetings and resolve service, product and personnel issues.
  • Interacted effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Garnished and arranged dishes into creative presentations to delight patrons.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Mixed, weighed and proofed ingredients to match exact recipe formula.
  • Decorated cakes, cupcakes, tarts and pastries and skillfully handled special order items.
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Prepared bakery and specialty products such as bagels, breads and pastries.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
  • Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries and cookies.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Food Server, 11/2019 - 03/2020
Churchill Downs Incorporated Houma, LA,
  • Partnered with team members to efficiently serve food and beverages.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Prepared dining and serving areas by setting up tables and counters.
  • Inventoried food supplies to determine needs and replenish stations.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to food servinf immediately.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3 -compartment sink.
Education and Training
High School Diploma: , Expected in 06/2020
-
Nile .C. Kinnick High - Tomaricho, Yokosuka, Kanagawa 238-0001, Japan,
GPA:
Status -
Associate of Arts: Hospitality Management- Rest/Food Service, Expected in 06/2022
-
Cuyahoga Community College - Cleveland, OH
GPA:
Status -
Certifications
  • ServSafe
  • Manager ServSafe
,

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Resume Overview

School Attended

  • Nile .C. Kinnick High
  • Cuyahoga Community College

Job Titles Held:

  • Sales Associate
  • Cook Supervisor
  • Cook
  • Food Server

Degrees

  • High School Diploma
  • Associate of Arts

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