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sales associate resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
    • Stocking and replenishing
    • Sales trends
    • Product and service sales
    • Adapt to diverse groups
    • Expert in customer service
    • Adapt to diverse groups
    • Upselling
    • Professional demeanor
    • Cash Handling
    • Merchandising understanding
    • Problem-solving skills
    • Social perceptiveness
    • Point of sale operation
    • Sales expertise
    • Exceptional customer service
    • Product promotions
    • Sales training
    • Cash register operation
    • Relationship building
    • Client Service
    • Multi-tasking strength
    • Product knowledge
Work History
05/2021 to Current
Sales Associate Ascena Retail Group Fayetteville, GA,
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked the store system for merchandise at other sites.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Prepared large cash deposits with zero discrepancies.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Achieved perfect attendance and on-time record.
  • Tracked stock using company inventory management software.
  • Trained and developed new hires in company processes, products knowledge, customer service, and selling techniques.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • SOlved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships
  • Helped customers locate products and checked store system for merchandise at other sites
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
  • Maintained records related to sales, returns, and inventory availability
  • Developed, marketed, and sold a full range of products and support services
  • Increased sales by offering advice on purchases and promoting additional products
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
  • Provided positive first impressions to welcome existing, new and potential customers
  • Prepared large cash deposits with zero discrepancies
  • Completed orders and organized product deliveries to meet customer timetables
  • Processed product returns and assisted customers with other selections
  • Trained and developed new sales team associates in products, selling techniques, and company procedures
  • Tracked stock using company inventory management software
06/1997 to Current
Bellman Aimbridge Hospitality Dayton, OH,
  • Explained important features of guest rooms to travelers.
  • Transferred luggage, bags, and other items from vehicles and the main lobby to and from guest rooms with a wheeled cart.
  • Escorted guests to assigned rooms and transported luggage.
  • Maintained lobby in pristine condition and kept trash promptly emptied.
  • Transferred luggage, bags, and other items from vehicles and the main lobby to and from guest rooms with a wheeled cart.
  • Transferred luggage, bags, and other items from vehicles and the main lobby to and from guest rooms with a wheeled cart.
  • Notified front desk manager of any guest issues in need of additional attention.
  • Posted and maintained public area signage for the hotel.
  • Responded immediately to any guest requests or concerns and promptly resolved issues.
  • Delivered newspapers, mail, packages, faxes, and check-out invoices to guest rooms.
  • Escorted guests to and from rooms and assisted with baggage.
  • Greeted arriving guests and assist with luggage, sports equipment, and pets.
  • Provided guests with information regarding the hotel's amenities, local attractions, nightlife, dining options, museums, and concerts.
  • Filed and ordered guest paperwork and transaction details to support bookkeeping and business operations.
  • Drove vehicles of different make, styles and price points both to and from or the desired destination.
  • Maintained knowledge of the destination and answered customer questions within the scope of understanding.
  • Opened doors and transported luggage for customers with care and efficiency.
  • Organized guest keys in a systematic order for timely acquisition and delivery of vehicles.
  • Monitored company inventory to keep stock levels and databases updated.
  • Worked with customers to understand needs and provide excellent service.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
06/1993 to 06/1997
Cashier Team Lead Cargo Largo Kansas City, MO,
  • Quickly and accurately counted drawers at the start and end of each shift.
  • Monitored areas for security issues and safety hazards.
  • Operated POS cash register and equipment to collect payments.
  • Supervised cashiers to boost customer service levels, check the accurate balance for transactions, and promote smooth operations.
  • Generated routine reports and professional correspondence.
  • Trained team members on cash register operation and cash handling.
  • Controlled merchandise zoning and monitored compliance with merchandising guidelines.
  • Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
  • Interpreted and enforced operating instructions, procedures, and safety rules.
  • Communicated with customers and team members to solve problems.
  • Helped customers complete purchases, locate items and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Restocked and organized merchandise in front lanes.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Trained as Cashier lead and provided backup coverage to provide customers with optimal support.
  • Oversaw a group of cashiers and service staff, supervising performance, correcting problems, and boosting efficiency to optimize team operations and dynamics.
  • Monitored self-checkout systems and provide assistance or intervention where required.
  • Received and processed customer payments.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
  • Developed and implemented promotional strategies targeting overstocked, high-profit, or nearly expired merchandise to move items and boost revenue.
  • Developed standard operating procedures.
  • Displayed new stock and rotated existing products.
  • Increased customer loyalty and retention.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Processed checks, cash, and credit purchases or refunds.
  • Educated employees on register use, merchandising, and customer service.
  • Directed a team of cashiers to maximize performance and deliver exceptional service to every customer.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Built effective training and coaching strategies to optimize team performance.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill, and efficiency.
  • Controlled merchandise zoning and monitored compliance with merchandising guidelines
Education
Expected in 02/2007 to to
Associate of Science:
Florida Career College - Hialeah,
GPA:
Expected in 03/2007 to to
Associate of Science: Computer Engineering Technology
Florida Career College - Hialeah, FL,
GPA:
Expected in 08/1989 to to
High School Diploma:
Frere Gabriel College - Port-au-Prince Haiti,
GPA:
Languages
French:
Native or Bilingual
Negotiated:
English:
Professional Working
Negotiated:

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Resume Overview

School Attended

  • Florida Career College
  • Florida Career College
  • Frere Gabriel College

Job Titles Held:

  • Sales Associate
  • Bellman
  • Cashier Team Lead

Degrees

  • Associate of Science
  • Associate of Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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