LiveCareer-Resume

sales associate resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths
  • Energetic work attitude
  • Active listening skills
  • Strong organizational skills
  • Courteous demeanor
  • Energetic work attitude
  • Inventory control familiarity
  • Customer service expert
  • Telecommunication skills
  • Adaptive team player
  • Opening/closing procedures
Educational Background
Christian Kingdom Academy Gaston, SC Expected in Dec 2008 High School Diploma : - GPA : Academics, straight A honor roll Centura College , North Charleston , SC Medical Assistant, Mar 2011 Study my internship at Doctor Care Practice Additional Skills
centura college north charleston, sc Expected in 2011 certificate : medical assistant - GPA :
Accomplishments

Sales

  • Consistently generated additional revenue through skilled sales techniques.

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

  • Cashiered with two cash registers at once in tandem to maximize customer flow.

Customer Assistance

  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Work Experience
Ascena Retail Group - sales associate
Fargo, ND, 11/2014 - 02/2016
  • Bag or package purchases, and wrap gifts.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Clean shelves, counters, and tables.
  • Exchange merchandise for customers and accept returns.
  • Inventory stock and requisition new stock.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Greet customers and ascertain what each customer wants or needs.
Old National Bank - Call Center Agent
Lafayette, IN, 2012 - 08/2014
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Order tests that could determine the causes of product malfunctions.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Receive payments and post amounts paid to customer accounts.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • alternative staffing (temp agency).
T-Roc - wireless sales associate
Edmond, OK, 12/2011 - 12/2012
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Answer questions regarding the store and its merchandise.
  • Prepare sales slips or sales contracts.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Maintain records related to sales.
  • Demonstrate use or operation of merchandise.
  • Place special orders or call other stores to find desired items.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Inventory stock and requisition new stock.
  • Ticket, arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Bag or package purchases, and wrap gifts.
U-Haul - housekeeper
Industry, CA, 05/2007 - 12/2009
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Dust and polish furniture and equipment.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Hang draperies and dust window blinds.
  • Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
  • Care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs.
  • Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
  • Move and arrange furniture and turn mattresses.
  • labor ready (temp agency).
U-Haul - housekeeper
Jamaica, NY, 01/2006 - 02/2007
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Dust and polish furniture and equipment.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  • Hang draperies and dust window blinds.
  • Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
  • Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
  • Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
  • Move and arrange furniture and turn mattresses.
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
Mennonite Home Communities - cashier
Lancaster, PA, 12/2004 - 01/2006
  • Assist customers by providing information and resolving their complaints.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Collect payments from customers.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Inform customers of daily specials.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
Skills

billing, calculators, cash registers, contracts, credit, delivery, financing, financial, forms, insurance, Inventory, Mark, materials, meetings, Exchange, money, windows, window, packaging, policies, polish, recording, sales, scanners, staffing, tables, telephone, television, articles

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Resume Overview

School Attended

  • Christian Kingdom Academy
  • centura college

Job Titles Held:

  • sales associate
  • Call Center Agent
  • wireless sales associate
  • housekeeper
  • housekeeper
  • cashier

Degrees

  • High School Diploma
  • certificate

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