LiveCareer-Resume

sales associate resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Dedicated Sales Associate offering 5+ years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Skills
  • Merchandising knowledge
  • Cash handling accuracy
  • Relationship selling
  • Inventory control procedures
  • Dispute mediation
  • Sales development
  • Listening skills
  • Customer- and service-oriented
  • Documentation and recordkeeping
  • Outgoing personality
  • Results-oriented
  • Customer service
  • Money handling
  • Verbal/written communication
  • Energetic self-starter
  • Written and oral communication skills
  • Team player mentality
  • Reliable and punctual
  • Retail merchandising expertise
  • Accurate money handling
  • Cash register operation
  • Excellent communication skills
  • Time management ability
  • Reading comprehension skills
Education and Training
Sherman E. Burroughs High School Ridgecrest, CA, Expected in 06/2004 High School Diploma : - GPA :
Experience
Aaron's, Inc - Sales Associate
Greeneville, TN, 08/2016 - 04/2018
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Helped average of 20-25 customers per day by responding to inquiries and locating products.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Processed orders through system and coordinated product deliveries.
  • Assisted customers by finding needed electronics items and checking inventory for items at other locations.
  • Offered product and service consultations and employed upselling techniques.
  • Mixed and matched paints according to customer specifications.
  • Educated customers on product and service offerings.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended merchandise to customers based on needs and preferences.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
Kaiser Permanente - Laboratory Technician
Jonesboro, GA, 07/2011 - 09/2012
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Disposed of bodily fluids and hazardous products according to strict protocols.
  • Completed administrative support work to maximize laboratory efficiency.
  • Maintained, calibrated and troubleshot pH probes, EC meters, balances, automatic pipettes and diluters.
  • Recorded, reported and posted specimen results in company software.
  • Cleaned and sterilized lab area, tools and equipment.
  • Collected, labeled and stored lab samples according to laboratory specifications.
  • Limited discrepancies by accurately handling, storing, transporting and submitting all urinalysis samples.
  • Maintained detailed logs of all experiments and relevant data and updated databases with new information.
  • Adhered to all laboratory requirements and enforced compliance with regulations.
  • Conducted and supported research, including collection of information and samples.
  • Isolated, identified and prepared specimens for examination.
  • Monitored lab supplies and proactively replenished for convenience and availability.
  • Cleaned, maintained and calibrated laboratory and field equipment to ensure continuous accuracy and functionality.
Aaron's, Inc - Sales Associate
Greenfield, IN, 10/2006 - 02/2007
  • Processed orders through system and coordinated product deliveries.
  • Recommended merchandise to customers based on needs and preferences.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Assisted customers by finding needed furniture and home good items and checking inventory for items at other locations.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Helped average of 15-20 customers per day by responding to inquiries and locating products.
  • Educated customers on product and service offerings.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Offered product and service consultations and employed upselling techniques.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended optimal merchandise based on customer needs and desires.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Activities and Honors

Sought out tasks when after completing my work. Assisted with plannograms outside my assigned area. Organized and prepared for inventory. Maintained safety practices In all areas of work.

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Resume Overview

School Attended

  • Sherman E. Burroughs High School

Job Titles Held:

  • Sales Associate
  • Laboratory Technician
  • Sales Associate

Degrees

  • High School Diploma

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