LiveCareer-Resume

sales associate resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach.

Seasoned retail professional successful at selecting top-quality merchandise for customers. Proficient in appropriate substitution and payment requirements. Organized team player with strong organizational and time management skills.

Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Able to manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.

Skills
  • Analyzes before handing over
  • Cash handling
  • Coachable, willing to learn beyond standards
  • Works well with other staff members
  • Opening and closing procedures
  • Team member motivation
  • Food safety and sanitation
  • Processing payments
  • Staff training and motivation
  • Relationship building
  • Customer service
  • Problem resolution
Education and Training
Topsail High School Hampstead, NC Expected in 06/2016 High School Diploma : - GPA :
Experience
Aaron's, Inc - Sales Associate
Harlingen, TX, 05/2021 - Current
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Built trusting relationships with customers by making personal connections.
  • Coordinated activities with other departments to ensure quality customer service.
  • Negotiated and closed deals with minimal oversight.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Worked with fellow sales team members to achieve group targets.
Shipt - Personal Shopper
Spring City, PA, 04/2020 - 05/2021
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
Spartannash - Personal Shopper Lead
West Branch, MI, 11/2018 - 04/2020
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Followed application instructions closely and reviewed deliveries to minimize errors.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries, including doing no-contact delivery or helping older customers put groceries away.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Vacasa - Manager
Saint George, UT, 08/2015 - 11/2018
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Recruited and hired qualified candidates to fill open positions.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.

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Resume Overview

School Attended

  • Topsail High School

Job Titles Held:

  • Sales Associate
  • Personal Shopper
  • Personal Shopper Lead
  • Manager

Degrees

  • High School Diploma

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