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Sales Associate Resume Example

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SALES ASSOCIATE
Professional Summary
Skilled Sales Associate with a four-year track record of success. Maintain professional and calm demeanor under pressure. Thrive in high volume environments where knowledge, composure and interpersonal abilities are keys to success. Sales Associate bringing diverse experience in retail sales and customer service. Talented Sales Associate with successful career history of closing sales, increasing customer satisfaction and mentoring junior sales professionals.
Skills
  • Customer relations expertise
  • Time management strength
  • Payment processing
  • Team leadership
  • Flexible schedule
  • Multi-tasking skill
  • Interpersonal ability
  • Reliability
  • Store opening/closing procedures
  • Stock management
  • Customer service focus
  • Relationship building
  • Product knowledge
  • Professional demeanor
  • Professional demeanor
  • High energy
Work History
Sales AssociateSep 2013 - Current
Company NameCity
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Processed cash and credit payments rapidly and accurately.
  • Responded to all customer inquiries thoroughly and professionally.
  • Placed special merchandise orders for customers.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Answered customer questions about product availability and shipment times.
  • Trained all incoming sales team members.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Provided ongoing guest service, including giving fashion advice.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Welcomed customers into the store and helped them locate items.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Alerted customers to upcoming sales events and promotions.
Unloader/Receiver Nov 2015 - Mar 2016
Company NameCity
  • Unloaded cargo from truck with hand trucks and pallet jacks.
  • Loaded and unloaded ship cargo.
  • Tracked time spent on assignments each day for productivity reporting.
CashierJan 2013 - Sep 2013
Company NameCity
  • Cleaned and organized the store, including the checkout desk and displays.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Trained new cashiers on procedures, customer service and sales techniques.
  • Encouraged development of new cashiers with positive reinforcement.
Education
High School Diploma: 2015
Hillsboro High SchoolCity
Associate of Science: NursingCurrent
Hill CollegeCity
Accomplishments
  • Friendly Sales Associate adept at working in diverse retail and customer service environments.
  • Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
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Resume Overview

School Attended

  • Hillsboro High School
  • Hill College

Job Titles Held:

  • Sales Associate
  • Unloader/Receiver
  • Cashier

Degrees

  • High School Diploma : 2015
    Associate of Science : Nursing Current

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