Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Customer service oriented associate with over two years' worth of experience working with the public, and over 1 year's worth of money-handling experience. Core competencies include customer rapport, ability to maintain a positive attitude, and subtle persuasiveness by relating to the customer. Passionate and self motivated, with a drive to achieve excellence inside as well as outside of the workplace.
Highlights
  • Exceptional customer service
  • Sales expertise
  • Excellent communication skills
  • Customer rapport development
  • Basic Microsoft Office skills
  • Thrive in fast-paced environment
Experience
02/2016 to Current
Sales Associate Foot Locker San Bruno, CA,
  • Received and processed cash and credit payments for purchases as well as payments to Dillard's credit card.
  • Opened lines of credit.
  • Opened and closed the counter, including counting cash, opening and closing cash registers and creating staff assignments.
  • Worked as a team member to provide the highest level of service to customers.
  • Made courtesy calls to existing customers for upcoming event information and debuting new merchandise.
10/2015 to 01/2016
Receptionist Heritage Operations Group Peru, IL,
  •  Conduct outgoing phone calls to collect members' billing information and process payments.
  • Operate Microsoft Lync to answer, screen, and forward calls, providing information, taking messages, and scheduling appointments.
  • Resolve customer complaints or redirect them to appropriate management.
01/2015 to 10/2015
Service Representative Gallagher Bassett Nz Ltd Auburn, MA,
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  • Handle inbound calls; resolve membership issues; answer customer inquiries; redirect phone calls to appropriate associates.
  • Understand and implement company policies as well as explain policies to customers in a straight forward and professional manner.
  • Operate register and process cash/credit transactions; opened and closed out registers.
  • Collect referrals and inform members of membership promotions for discounts and deals.
Skills
Excellence and experience in customer service, eager and fast learner, honest, advanced problem-solving, exceptional organizational skills
Education
Expected in 2014
High School Diploma:
James Madison Preparatory School - Tempe, AZ
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good

resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • James Madison Preparatory School

Job Titles Held:

  • Sales Associate
  • Receptionist
  • Service Representative

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: