Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 6 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Driven Sales Associate with exceptional record of accomplishment in exceeding sales, service and performance targets. In-depth understanding of retail products, services and market conditions. High-energy team player ready to leverage abilities to positively impact sales numbers and promote company success. Responsible and friendly Sales Associate able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
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Greeting customers: Welcome customers into the store with positive energy.
Operating cash registers: Effectively ring up and return merchandise for customers with efficiency.
Increasing in store sales: Assist in the sale of merchandise and effectively attain credits and donations for the various charities as well as the company.
Maintaining sales floor appearance: Ensuring the proper placement and organization of store merchandise. Ensure the cleanliness and proper layout of designated departments in their entirety.
Directing customers to merchandise: Communicate effectively with customers in a positive and positive manner while assisting in the acquisition of store merchandise. Interact effectively with customers when they search for or call in for product requests and questions. Answering customer calls and resolving customer issues.
Meetings: Facilitate and scribe at team member meetings.
Inventory: Organization and stocking of newly acquired merchandise. Facilitate markdowns of merchandise.
Fitting Room: Oversee and assist customers in the fitting room.
Opening/Closing Duties: Open and close the store on a regular basis and work with other team members to facilitate the cleanliness and organization of the store before and after customers arrive.
Create profile records for customers
Flexible and able to work under stress
Training and mentoring of staff and new hires. Facilitate team interactions and hold members to store standards.
Comply with store policies.
Greeting customers: Welcome customers into the store and engaging energetically.
Operating cash registers: Effectively ring up and return merchandise for customers.
Increasing in store sales: Assist in the sale of merchandise and effectively attain credits and donations for the various charities as well as the company.
Maintaining sales floor appearance: Ensure the cleanliness and proper layout of designated departments.
Directing customers to merchandise: Communicate effectively with customers in an effective manner while assisting in the acquisition of store merchandise. Interact effectively with customers when they search for or call in for product requests and questions. Answering customer calls and resolving customer issues.
Inventory: Organization and stocking of newly acquired merchandise. Facilitate disposal of outdated merchandise.
Opening/Closing Duties: Open and close the store on a regular basis and work with other team members to facilitate the cleanliness and organization of the store before and after customers arrive.
Assisting upset customers and effectively resolving their concerns.
Greeting customers: Welcome customers into the store with positive energy.
Operating cash registers: Effectively ring up and return merchandise for customers with efficiency.
Increasing in store sales: Assist in the sale of merchandise and effectively attain credits and donations for the various charities as well as the company.
Assist and deescalate irate customers and effectively assist in the resolution of issues.
Maintaining sales floor appearance: Ensuring the proper placement and organization of store merchandise. Ensure the cleanliness and proper layout of designated departments in their entirety.
Directing customers to merchandise: Communicate effectively with customers in a positive manner while assisting in the acquisition of store merchandise. Interact effectively with customers when they search for or call in for product requests and questions. Answering customer calls and resolving customer issues.
Meetings: Facilitate and scribe at team member meetings.
Inventory: Organization and stocking of newly acquired merchandise. Facilitate markdowns of merchandise.
Fitting Room: Oversee and assist customers in the fitting room.
Opening/Closing Duties: Open and close the store on a regular basis and work with other team members to facilitate the cleanliness and organization of the store before and after customers arrive.
Create profile records for customers
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