LiveCareer-Resume

sales associate customer service representative resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
  • Versatile sales associate/customer service representative skilled in all aspects of customer relationship management and satisfaction. Client-first attitude toward accomplishing tasks. Dependable and diligent individual with 2 years of experience working in sales associate/ customer service representative retail settings.
  • Outgoing sales associate/customer service representative with 2 years of experience in customer service. Skilled at closing sales, answering questions quickly and handling issues professionally. Trained in spreadsheet software use with extensive knowledge of computer skills.
  • Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
  • Friendly and efficient sales associate/customer service repesentative devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
  • Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
  • Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
  • Multi-talented sales associate/customer service representative with 2 years of experience stocking merchandise and ringing up customers. Skilled at receiving orders, moving products to shelves and completing customer transactions.
Skills
  • Sales expertise
  • Business development understanding
  • High-energy attitude
  • Multitasking
  • Training & Development
  • Problem resolution
  • Goal-oriented
  • Customer Service
  • People skills
  • Leadership/communication skills
  • Computer skills
  • Learning skills development
  • Work ethic
  • Organizational skills
  • Team management
Education and Training
Thomas Jefferson Arts Academy Elizabeth, NJ Expected in 07/2020 High School Diploma : - GPA :
Experience
Windsor Fashions - Sales Associate/Customer Service Representative
City, STATE, 04/2021 - 08/2021
  • Worked with supervisor to develop customer service improvement initiatives.
  • Trained new employees on procedures and policies to maximize team performance.
  • Assessed customer needs and upsold products and services to maximize sales.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Educated customers on special pricing opportunities and company offerings.
Under Armour - Sales Associate/Customer Service Representative
City, STATE, 10/2020 - 02/2021
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Remained constantly aware of customer activity to ensure safe and secure shopping environment.
  • Supported operational improvements and resolution of problems to deliver top-notch customer service.
  • Worked with supervisor to develop customer service improvement initiatives.
  • Exceeded company productivity standards on consistent basis.
  • Trained new employees on procedures and policies to maximize team performance.
  • Assessed customer needs and upsold products and services to maximize sales.
Calvin Klein - Sales Associate/Customer Service Representative
City, STATE, 09/2019 - 09/2020
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Remained constantly aware of customer activity to ensure safe and secure shopping environment.
  • Supported operational improvements and resolution of problems to deliver top-notch customer service.
  • Trained new employees on procedures and policies to maximize team performance.
  • Assessed customer needs and upsold products and services to maximize sales.
  • Worked with supervisor to develop customer service improvement initiatives.
  • Exceeded company productivity standards on consistent basis.

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Resume Overview

School Attended

  • Thomas Jefferson Arts Academy

Job Titles Held:

  • Sales Associate/Customer Service Representative
  • Sales Associate/Customer Service Representative
  • Sales Associate/Customer Service Representative

Degrees

  • High School Diploma

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