Sales Associate/Clinician Resume Example
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SALES ASSOCIATE/CLINICIAN
Professional Summary
Strategic Medical Sales Representative with track record of maintaining excellent client relationships. Committed to educating clients on products for proper usage. Offering strengths in account planning and sales forecasting.
Skills
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Work History
Sales Associate/Clinician, 06/2018 to Current
Peace Village – Palos Park , IL
Peace Village – Palos Park , IL
- Provide the public with health and wellness services and products, including healthy foods, sports medicine, educational events, sports events injury coverage, sports rehabilitation, injury prevention, and conditioning.
- Form affiliations with physicians and healthcare providers to deliver a wide range of services and products to clients, as needed.
- Key Accomplishment:.
- Grow the business by ensuring fast, efficient care for elite local athletes through referrals to affiliated physicians and other healthcare specialties, resulting in over $350,000 in surgical revenues and $400,000 in referrals to downstream providers.
Sales and Marketing Coordinator, 01/2014 to 05/2018
Salvation Army Usa – Reading , PA
Salvation Army Usa – Reading , PA
- Was the primary outreach provider to physicians and hospitals to obtain referrals to the Hospice.
- Developed and executed various strategies to impact business growth.
- Managed a 200+-physician territory base covering two hospitals and 20+ skilled nursing facilities.
- Within the hospitals, built relationships with senior administration, hospitalists, and other strategic partners to maintain and grow a personal referral system.
- Created marketing materials and sales strategies to ensure physician and provider interest and drive referrals.
- Key Accomplishments:.
- Met with physicians face-to-face, leveraging extensive existing network developed during previous employment as the physician liaison at a local hospital.
- Other strategies included delivering educational lectures, lunch contacts, and attending health fairs.
- Achieved annual quota within six months of hire, and received a bonus due to a 10% increase in referrals to the Hospice within that time.
- Added 60 new cases per year each year, yielding $30,000 in new referrals annually, due to creating disease specific marketing.
- Increased referrals from 950 in FY2015 to 1050 in FY2016, generating $100,000 in new revenues the first year.
Senior Sales Associate, 01/2009 to 09/2013
Austin Peay State University – Clarksville , TN
Austin Peay State University – Clarksville , TN
- Reported directly to the Vice President for Strategic Planning on the leadership team.
- Key team member for planning the addition of service lines with corresponding physicians and implementing marketing strategies to increase bottom-line revenues.
- Identified gaps in demand and hospital shortcomings, continually seeking opportunities for improvement.
- Implemented new internal strategy to create and manage change and improve the relationship between physicians and the Hospital.
- Key Accomplishments:.
- Managed a 200+-physician territory and two employees, resulting in improved physician relationships and enhanced referral patterns.
- Identified new sales opportunities, converted 50% of the secondary territory physicians into hospital referral sources.
- Directly responsible for multimillion-dollar revenue increases in service lines, including Cardiology, Joint Replacement, and General Orthopedic Surgery, Hand Surgery, Neurosurgery, Sleep Medicine, Physical Therapy, Diagnostic Imaging, and Laboratory Services.
- Met and exceeded corporate sales goals achieving bonus status annually.
- Consistently visited 30-40 physicians per week, enhanced relationships, conducted sales and educational seminars, and had proven positive impact on revenues.
- Exceeded first year revenues through aggressive public relations campaign to ensure attendance at a face-to-face lecture series, and the building of strategic alliances.
- Realized $1.68 million in the first 10 months of the program, which continues to this day.
- Recruited 50 physicians to attend the Hospital's Cancer Center Open House, representing unprecedented physician involvement in a new service line.
- Achieved revenues of $2.3 million from sleep studies with 1,500 new CPAP machines yeiding an additional $3 million in DME sales.
- The program is still in service.
- Attained $3 million in new physical therapy revenues directly from personal onboarding campaign of new joint replacement physician.
- Reached $1 million in new rehab revenue from one OBGYN physician sending all new mothers to rehab for post pregnancy core strengthening and other diagnosis codes.
Director, 07/2000 to 01/2009
Sports Medicine And Wellness | Lawrence + Memorial Hospital – City , STATE
Sports Medicine And Wellness | Lawrence + Memorial Hospital – City , STATE
- Developed and operated a hospital-based, medical fitness and wellness facility for high-risk and well population clients.
- This included a wide variety of disease prevention and management programs.
- Responsible for managing employees, daily operations, budgeting, hiring, and revenue/service referral tracking and reporting.
- 13 employees, directly generating multimillion-dollar downstream revenue.
Education
Bachelor of Science
Athletic Training, including courses in Human Anatomy and Physiology with cadaver lab experienceSouthern Connecticut State University - City, State
Awarded Best Athletic Trainer in Class
Certified HFI and Exercise Physiologist by ACSM
Licensed Athletic Trainer in Connecticut
Training & Development
Graduate Studies in BiomechanicsUniversity of Connecticut - City, State
Provided Sports Medicine care to UCONN Athletes and many semi-pro or professional athletes
Primary Leadership Development Course Certification, Guardsman, Army National Guard
Accomplishments
- High Performing Senior Sales Associate 15+-years of accomplishment surpassing ambitious sales objectives selling medical services and devices Dynamic and energetic sales hunter, able to secure new accounts within competitive markets Growth-focused in managing accounts to ensure loyalty, increase customer retention, and year-over-year spend Extensive clinical background, supporting high achievement in selling services for the management of diseases and medical and rehabilitation equipment Demonstrated depth of understanding of human anatomy via cadaver lab experience and observation of various Orthopedic, Cardiac Cath Lab, and ENT surgical procedures Proficient in both current and older customer relationship management (CRM) software systems, such as Sales Logix, Excel, and Solution.
- Areas of Key Emphasis -.
- Extensive Physician Network.
- Medical Staff Relationships.
- Consultative Selling.
- Management.
- Account Management.
- Relationship Building.
- Presentations.
- Anatomical Knowledge.
- Negotiation & Closing.
- Client Retention & Growth.
- Exceeding Revenue Goals.
- Hospital Leadership Signature Achievements Increased the length of patient stay and corresponding revenue for the Hospice by developing disease-specific programming targeted to end-of-life diseases, which encouraged referrals of patients prior to a terminal stage.
- Relationships with key physicians created the trust needed to collaborate and develop the initial stages of the angioplasty program for Lawrence & Memorial Hospital; developed the cardiac angioplasty team.
- Instrumental in setting up a new joint replacement center, convinced selected physicians to join the venture, generating $2 million in new revenues, with 60 new joints replaced in the first year.
- Proctored a community lecture series on joint replacements, resulting in $700,000 in additional revenues, for 21 new joints.
- Proposed and brought to fruition the Sports Medicine & Wellness Center at Lawrence + Memorial Hospital.
- Created a disease management service for the community, including a Cardiac Phase III Program, Diabetes Management Program, Osteoporosis Program, and General Wellness.
- Grew the Center business to require 13 skilled employees, resulting in over $18 million in downstream revenue over nine years.
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Resume Overview
School Attended
- Southern Connecticut State University
- University of Connecticut
Job Titles Held:
- Sales Associate/Clinician
- Sales and Marketing Coordinator
- Senior Sales Associate
- Director
Degrees
- Bachelor of Science
Athletic Training, including courses in Human Anatomy and Physiology with cadaver lab experience
Awarded Best Athletic Trainer in Class Certified HFI and Exercise Physiologist by ACSM Licensed Athletic Trainer in Connecticut Training & Development Graduate Studies in Biomechanics
Provided Sports Medicine care to UCONN Athletes and many semi-pro or professional athletes Primary Leadership Development Course Certification, Guardsman, Army National Guard
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