Sales Associate Resume Example Timberland - Mountain View, California

SALES ASSOCIATE

Summary

Results-oriented individual with over, 4 years of experience implementing marketing strategies to substantially increase store productivity and repeat clientele. Expertise in arranging new merchandise, managing cash registers and independently opening and closing store. Organized, efficient and capable of handling crowds of over 60 people during special sales events.stores,

Skills

Inventory control procedures
Merchandising knowledge
Cash handling accuracy
Retail loss prevention
Relationship selling
Listening skills
Customer- and service-oriented
Sales expertise

Energetic self-starter
Written and oral communication skills
Customer service
Team player mentality
Reliable and punctual
Outgoing personality
Active listening

Experience

Sales Associate
Palo Alto, CATimberland/May 2019 to Sep 2019

Retained product, service ,and company policyknowledge to serve as aresource for both coworkers and customers.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide information about products, services, store hours, policies, and promotions.
Maintained knowledge of current promotions, exchange guidelines, payment policies ,and security practices.
Sold various products by explaining unique features and educating customers on proper application.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Assisted customers by finding needed items such as shoes, clothes, and other accessories and checking inventory for items at other locations.
Processed orders through system and coordinated product deliveries.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service, and operational goals.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Readied merchandise for the sales floor by marking items with identifying codes and accurate pricing.
Demonstrated products to customers, discussed features, and redirected objections to capture sales.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Interpreted conference calls and other workplace communications in real-time.
Provided appropriate contextual information to increase clients understanding of translations.clients'

Sales Consultant
Milpitas, CABebe Inc/Feb 2019 to Apr 2019

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Handled credit and debit card payment processing to complete purchasing their experience.
Greeted incoming customers and provided expert sales and service to drive revenue.
Listened to customers to understand needs and refer to optimal services.
Processed orders through system and coordinated product deliveries.

Team Leader
Palo Alto, CAJamba Juice/Apr 2018 to Aug 2018

Tended machines during operation to monitor progress and adjust controls, maintaining optimal speeds and tension.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Operated hand and power tools to clear jams, adjust positions an,d trim rough edges.
Promoted to a leadership position in recognition of a strong work ethic and demonstrated the ability to provide exceptional customer service.
Fostered positive employee relationships through effective communication, training, and development coaching.
Communicated and coordinated with multiple departments to achieve top results.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards,and gift cards.
Washed and sanitized dishes after every use to protect customers.
Trained new team members in cash register operation, stock procedures and customer service.
Answered phone calls to assist customers with questions and orders.

Cashier Manager
Mountain View, CALa Salsa Fresh Mexican Grill/Mar 2017 to Jan 2018

Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
Resolved customer problems by investigating issues, answering questions and building rapport.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Reviewed all store policies and made changes as needed to streamline operations and increase productivity.
Contributed to an organized store appearance through cleaningcleaning andnd maimaintenancentaianance.
Built and maintained effective working relationships with peers and upper management.
Connected with customers daily to understand needs, provide assistance an,d collect feedback to optimize operations.

Education and Training

Associate of Science: Environmental EngineeringMission CollegeExpected in May 2022Santa Clara, CA

Activities and Honors

participated in a small screening for people who were testing for Diabetes and helped them get around the place to make sure they felt comfortable as well as helped translate what the doctors and nurses would tell them in their diagnostics.

Resume Overview

Companies Worked For:

Timberland
Bebe Inc
Jamba Juice
La Salsa Fresh Mexican Grill

School Attended

Mission College

Job Titles Held:

Sales Associate
Sales Consultant
Team Leader
Cashier Manager

Degrees

Associate of Science : Environmental Engineering

Sales Associate Resume Example

Resume Score: 80%

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