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Sales Associate Resume Example

Resume Score: 80%

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SALES ASSOCIATE
Professional Summary

Communicative worker dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering 2 years of experience providing service to dinner guests at multiple restaurants. Detailed organizer of service operations with versatility in stressful circumstances.

Profit-minded sales associate with demonstrated success driving sustained revenue by working and connecting with customers. Industrious, articulate and tenacious sales professional with strong history of surpassing objectives by leveraging strategy and advanced people skills. Talented at generating leads and demonstrating products to close high-volume sales.

Reliable worker with strong background in food service and related positions. Customer-oriented with talent for meticulous food preparation and presentation.

Skills
  • Dining area maintenance
  • Food and beverage pairings
  • Beverage preparation
  • Sales expertise
  • To-Go Order Preparation
  • Stocking and Replenishing
  • Order Accuracy
  • Menu Memorization
  • Food Sales and Promotion
  • Item promotion
  • Performance improvement
  • Cash Handling
Work History
March 2019-June 2020Sales Associate | Inspire 111 | Marietta, OH
  • Tracked stock using company inventory management software.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
December 2020-CurrentServer | Sonya's Country Kitchen | Parkersburg, WV
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept registeraccurate through correct billing, payment processing and cash management practices.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
  • Prepared beverages and filled food orders for customers.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
June 2020-November 2020Server | The Ohio Redwood | Belpre, OH
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Prepared beverages and filled food orders for customers.
March 2019-November 2020Food Service Worker | Frostee Shoppe | Belpre, OH
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Greeted customers and provided details on menu items, including seasonal flavors, ice cream, allergens and specials.
  • Processed sales transactions, including cash, debit and credit.
  • Introduced new menu items, sundae toppings and cone varieties to encourage upsells and add-on purchases.
  • Greeted incoming customers and provided friendly customer service.
  • Monitored amounts of all ice cream flavors and replaced when depleted.
  • Kept work area tidy and sanitary, promptly addressing spills and other messes.
  • Served customers of all ages with speed and efficiency, keeping team running smoothly.
  • Carried out cash and card transactions with accuracy.
Education
Expected in May 2021High School DiplomaWarren High School, Vincent, OH
Certifications

ServSafe-Food handler certification

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Inspire 111
  • Sonya's Country Kitchen
  • The Ohio Redwood
  • Frostee Shoppe

School Attended

  • Warren High School

Job Titles Held:

  • Sales Associate
  • Server
  • Food Service Worker

Degrees

  • High School Diploma

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