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sales associate cashier resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
  • Dedicated customer service external/internal representative with motivation to maintain customer satisfaction and contribute to companies’ success. Core Strengths
  • Customer service orientated
  • MS Windows proficient
  • Strong client relations
  • Ability to apply basic mathematical concepts
  • Energetic work attitude
  • Ability to process merchandise information
  • Problem solver through store computer system
  • Adaptable
  • Ability to interpret price tag and UPC information
  • Good organizational/ time management skills
  • Ability to operate store equipment in assigned
  • Ability to move throughout all areas of the store area
  • Experience with attain the organization's objectives.
  • Customer service oriented with quality assurance in mind.
  • Strong communication, interpersonal and organizational skills through written or visual forms.
  • Analyzes and adjusts work procedures with strong hands-on experience and program knowledge to meet imposed time lines.
  • Strong personal commitment to successfully meet all assignments accurately and on time.
  • Works cooperatively with a team orientated approach by bringing enthusiasm to team projects.
  • Exceeds the corporation's standards for attendance and punctuality. Accomplishments Lowe’s 6/1/2013-10/12/20 Specialist Providing excellent "SMART" customer service throughout the store. Responsible for training seasonal and permanent staff for the department. Merchandising, resets following POG's, general bay maintained to ensure products are displayed correctly to drive sales, overhead organization and display/signage maintenance to enhance the customer experience. Receiving and claiming damages accurately to keep shrink under control. Numerous reports preformed weekly, monthly, bi annual and part of the annual inventory team. Oral and written communication with team members, supervisor, assistant managers and store manager and vendors for the department. Working cooperatively with partnering departments along with back up cashiering. Staying up on all training required, executing and practicing new corporate policies and procedure. Customer Service Associate 3/13/2009-5/31/2030
  • Received positive feedback from customers and created repeat business by developing long-term relationships with customers.
  • Handled customer complaints, maintaining a positive experience.
  • Sales
  • Consistently generated additional revenue through skilled sales techniques.
  • Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Multi-tasking
  • Trained Cashier to maximize customer service.
  • Handled cash, check, credit and automatic debit card transactions.
Skills
  • Cashiering
  • Customer service
  • Windows
  • 98
  • Paint
  • Policies
  • Pricing
  • Processes
  • Quality assurance
  • QA
  • Sales
  • Unique
Experience
10/2009 to 05/2010 Sales Associate/Cashier Petco | Fargo, ND,
  • Greeted customers entering the store to ascertain customers’ needs, recommended, selected and helped locate and obtain out-of-stock product based on customer requests, answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
  • Described products to customers accurately explaining details and care of merchandise, maintained up-to-date knowledge of store policies regarding payments, returns and exchanges, computed accurate sale pricings on all purchase transactions, also conducted children’s craft project classes.
11/1986 to 02/2009 Quality Assurance Review Manager/Specialist Bed Bath & Beyond | Boca Raton, FL,
  • Spearheaded and successfully completed implementation and development of quality assurance programs to reduce errors with cost reductions, leading to improved staff performance.
  • Implemented a new program to monitor staff performance for accuracy rates.
  • Responsible for analysis of federal, state criteria and change planning, working collaboratively and in coordination with, the State of Ohio, and community representatives.
  • 98.5% accuracy Reviewer rating.
  • Engaged workers in quality assurance reviews to assure regulatory standards were met.
  • Executed daily operations of all aspects of the QA processes and procedures to identify and develop future training needs.
  • Interpret policies and procedures to technicians and managers to administer all local, state and federal regulations.
02/2009 to Customer Sales Associate Lowe's | City, STATE,
  • Compute accurate sale prices on SOS purchase/transactions.
  • Helped drive sales goals and achieve monthly quota figures.
  • Work as a team member for more than one department.
  • Have the unique experience to work, Windows and Walls, Paint, Outside Lawn and Garden and Cashiering.
  • Answer questions regarding store and products, while maintaining knowledge of current sales and store promotions.
  • Responsible for providing accurate sales to customers in a timely manner and guaranteeing a high level of customer service, answering customer’s questions regarding store merchandise, department information and pricing.
  • Work with new employees on the floor training providing knowledge of specific store tasks and policies.
Education and Training
Expected in to to High school graduate | Colerain High School, Cincinnati, Ohio GPA:
Continuous education through local, county, and state programs
Activities and Honors

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Resume Overview

School Attended

  • Colerain High School

Job Titles Held:

  • Sales Associate/Cashier
  • Quality Assurance Review Manager/Specialist
  • Customer Sales Associate

Degrees

  • High school graduate

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