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Sales Associate/Cashier Resume Example

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SALES ASSOCIATE/CASHIER
Summary

Responsible and friendly Sales Associate able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Skills
  • Accurate sales transactions
  • Sales expertise and tactics
  • Superb sales abilities
  • Persuasive sales techniques and closing
  • Telephone sales
  • Sales understanding
  • Point-of-sales systems
  • Promotional sales experience
  • Performed direct sales
  • Sales techniques knowledge
  • Retail sales
  • Sales background
  • Sales and profits maximization
Experience
September 2019 to June 2020
Hobby LobbySt Augustine, FLSales Associate/Cashier
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Assisted customers by finding needed Hobbyist, Fabric/Sewing, Floral;etc items and checking inventory for items at other locations.
  • Helped customers per day by responding to inquiries and locating products.
  • Collaborated with fellow sales team members to achieve group targets.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Used Manual register system to ring up customer purchases, process payments and issue receipts.
  • Recommended optimal merchandise based on customer needs and desires.
  • Acknowledged by Customers and Corporate Office multiple times for exemplary service
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Stocked shelves and organized displays to focus customer attention on specific items.
  • Recommended merchandise to customers based on needs and preferences.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Communicated with customers about product or service offerings, including policies, restrictions and refund policies.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Drove sales of products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Educated customers on product and service offerings.
June 2018 to June 2019
7-ElevenSt Augustine, FLSales Associate
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas or more.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Offered product and employed upselling techniques.
  • Recommended optimal merchandise based on customer needs and desires.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Drove sales of products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Recommended merchandise to customers based on needs and preferences.
  • Communicated with customers about offerings, including policies, restrictions and refund policies.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Educated customers on product and service offerings.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Used Digital register system to ring up customer purchases, process payments and issue receipts.
  • Helped customers sign up for loyalty programs.
March 2017 to November 2017
Little CaesarsSt Augustine, FLCook/Prep Cook
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Set up and performed initial prep work for food items.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Placed frequently used food in proper storage containers and placed perishable items in refrigerator.
  • Created orders simultaneously during busy periods.
  • Prepared bakery and specialty products such as bagels, breads and pastries.
  • Emphasized food quality and specialized baking techniques to set items apart from competitor offerings.
  • Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Performed work station prep prior to shift start.
  • Operated all kitchen equipment safely to avoid injuries.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Mixed, weighed and proofed ingredients to match exact recipe formula.
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
Education and Training
June 2011
First Coast Technical College
Saint Augustine, FLCulinary Arts
4 Year Technical Degree
2007
Pedro Menendez High School
Saint Augustine, FL
High School Diploma
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Resume Overview

Companies Worked For:

  • Hobby Lobby
  • 7-Eleven
  • Little Caesars

School Attended

  • First Coast Technical College
  • Pedro Menendez High School

Job Titles Held:

  • Sales Associate/Cashier
  • Sales Associate
  • Cook/Prep Cook

Degrees

  • Culinary Arts 4 Year Technical Degree
    High School Diploma

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