Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service.

Meticulous Retail Sales Cashier devoted to enhancing customer experiences by providing quick and accurate checkout completion. Tirelessly tracks and maintains customer satisfaction levels. Trusted provider of quick, friendly service, even in high-volume sales environments.

Dedicated my self with 8 years of experience collecting customer payments. Accurately calculates cash, detects counterfeit bills and makes changes. Detailed and speedy when balancing cash drawer. Excellent mathematical abilities.

Gifted Associate bringing significant experience in retail environments. Effectively manage stock, support customer needs and process payments. Highly accurate, security-conscious and team-oriented.

Committed and hardworking Associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Driven Retail professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Sells old and new products while adapting to new industry trends and changing customer desires.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Experienced Associate with over 8 years of experience in retail/office work. Excellent reputation for resolving problems and improving customer satisfaction.

Enthusiastic Associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of my job task and work and training in my job experience. Motivated to learn, grow and excel in the industry.

  • Retail stock management
  • Customer relationship management
  • Sales floor management
  • Credit card processing
  • Sales floor sanitation
  • Loyalty program administration
  • Quality assurance
  • POS terminal operation
  • Exchanges and refunds
  • ID verification
  • PoS systems operation
  • Till counting
  • Upselling
  • Microsoft applications proficiency
  • Merchandising
  • Organization
  • Cash register operation
  • Customer service
  • Compassion
Work History
02/2021 to 05/2021 Sales Associate/Cashier Ace Hardware | Umatilla, FL,
  • Provided warranty information to customers purchasing covered items and services.
  • Processed credit card and debit payments via companies systems, providing accurate charges and credits.
  • Delivered consistently accurate orders, including fulfillment of all special requests and menu alterations.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Addressed discrepancies in bagged purchases by providing missing items and compensatory products.
  • Collaborated with sales floor maintenance personnel to address any health or sanitation issues quickly.
  • Operated companies POS terminals, including all cash drawer management operations.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Helped customers complete purchases, locate items and join reward programs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Kept shelves stocked with popular items by tracking trends and requesting new orders.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Increased sales by offering advice on purchases and promoting additional products.
12/2020 to 02/2021 Data Entry Clerk Citi Trends, Inc. | Clarksville, TN,
  • Completed data entry tasks with accuracy and efficiency.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Added documents to file records and created new records to support filing needs.
  • Identified data entry errors and reported to necessary departments.
  • Obtained scanned records and uploaded into database.
  • Maintained ongoing communication with relevant departments to confirm accurate data delivery.
  • Tracked and maintained records for my department.
  • Sent completed entries to my supervisors for evaluation and final approval.
02/2020 to 11/2020 Stocker Associate Chi Health | Minot, ND,
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Managed inventory storage in clean and organized fashion.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Shelved new and returned inventory according to proper storage procedures.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Conducted inventory and restocked items throughout day.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Maintained inventory count, tracked usage and documented variances.
  • Stocked shelves and storage areas with correct products.
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Moved and lifted heavy loads of merchandise using companies equipment.
  • Organized warehouse and stockroom areas using forklift and pallet jacks.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Completed physical inventory counts each month.
10/2014 to 01/2020 House Manager Living Word Christian Church | City, STATE,
  • Coordinated events for entire household, including holiday parties, cocktail parties and small gatherings.
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Assisted residents with daily hygiene and living tasks, including self-improvement and maintaining a healthy life.
  • Maintained positive living environment through prayer and healthy life skills that proved beneficial to both visitors and residents.
  • Managed all intake and discharge paperwork and procedures for residents.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
  • Effectively supervised staff of 25 personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Optimized processes and supervised 25 employees, including overseeing administration, budgeting, sales and scheduling protocols.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Managed quality programs to reduce overdue compliance activities.
  • Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
  • Greeted and welcomed new members, establishing and updating memberships to Living Word Christian Church Non-profit organization programs.
  • Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth non-profit operations.
  • Maintained financial accuracy when handling over $3,000 in revenue each day.
  • Entered data into QuickBooks system, implementing tight safeguards to secure financial and personal information.
Expected in 02/2020 GED | GED Penn Foster Career School, Scranton, PA GPA:

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Resume Overview

School Attended

  • Penn Foster Career School

Job Titles Held:

  • Sales Associate/Cashier
  • Data Entry Clerk
  • Stocker Associate
  • House Manager


  • GED

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