Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.
Meticulous at costumer service, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Finance and Legal.
Friendly and offering more than 5 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.
Additional Information
ADDITIONAL SKILLS
Skills
Accurate money handling
Payment processing
Time management skills
Multi-tasking ability
Friendly demeanor
Computer proficiency
Good telephone etiquette
Cleanliness
Adaptability
Customer-oriented
Credit card transactions
Retail sales
Computer literate
POS systems knowledge
Skilled problem solver
Stocking
Fluent in English and Spanish.
Active listening skills
Personable
Motivated team player
Work History
06/2017 to CurrentSales Associate CashierOllie's Bargain Outlet | Wichita, KS,
Described products and services in detail.
Assisted customers in selecting items based on needs.
Created attractive displays to promote items.
Processed customer returns.
Reported security and service incidents to management.
Completed purchases using Point of Sale systems.
Trained new cashiers on procedures, customer service and sales techniques.
Assisted on sales floor as needed to maintain service standards.
Cleaned and organized the store, including the checkout desk and displays.
Priced merchandise, stocked shelves and took inventory of supplies.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Educated customers about the brand to incite excitement about the company’s mission and values.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Determined customer needs by asking relevant questions and listening actively to the responses.
Received customer payments.
Greeted customers promptly.
Totaled bills and calculated taxes.
06/2016 to 03/2017Dental AssistantSaratoga Medical Center | Killeen, TX,
Breakdown and setup of chairs, including the sterilization of instruments.
Completion of patient records utilizing digital x-rays, scanners, and photos.
Assist in the stocking and ordering of clinical supplies.
Maintain a professional work environment, adhering to proper HIPAA and OSHA protocols.
Prepared rooms for patient treatment.
Administered anesthetics and desensitizing agents.
Measured and recorded vital statistics like patients’ blood pressure, temperature, and pulse.
Helped dentists restore teeth by prepping for permanent or temporary fillings.
Made dental impressions used in diagnostics, opposing models, and study casts.
Warmly greeted patients and helped them fill out intake and consent forms.
Took dental radiographs, following strict patient protection rules.
Assisted dentists by passing instruments, suctioning intraoral fluids and mixing materials for casts or impressions.
Provided patient education on dental hygiene and pre- and post-surgical care.
Politely answered phones and scheduled or confirmed office appointments and surgeries.
Set up examination room and dental trays in preparation for examinations and procedures.
Educated patients about proper oral hygiene and plaque control procedures.
Sharpened and sterilized dental instruments.
Maintained clear, organized dental records and reports.
07/2014 to 06/2016Bartender ServerRUBY TUESDAY | City, STATE,
Provide guests with menus.
Greet guests and seat them at tables or in waiting areas.
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
Answer telephone calls and respond to inquiries or transfer calls.
Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
Take and prepare to-go orders.
Operate cash registers to accept payments for food and beverages.
Assist with preparing and serving food and beverages.
Receive and record patrons' dining reservations.
Updated daily logs, computer tracking systems and other relevant documentation.
Created effective employee schedules that maintained coverage at peak times and minimized labor costs.
Followed all safety requirements for alcohol service and kept a list of available ride services for inebriated customers.
Maximized customer service by training staff, overseeing operations and resolve issues in a timely manner.
Greeted guests in a timely and professional manner.
Received beverage orders from wait staff and delivered beverages to guests.
Enthusiastically and appealingly described food and drink specials to guests.
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
Waited on multiple customers at the bar and throughout the bar area.
5 years customer service experience.
Education
Expected in 2022BA | General Studies Montgomery College Germantown Campus, Germantown, MDGPA:
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