Sales Associate/Cashier Resume Example Haagen Dazs

SALES ASSOCIATE/CASHIER

Professional Summary

Friendly Sales Associate adept at working in diverse retail and customer service environments.

Skills

Work History

11/2007 to 04/2010

Sales Associate/Cashier Haagen Dazs – Polaris Mall - Columbus, Ohio

Consistently provided friendly guest service and heartfelt hospitality.
Promptly and sympathetically handled guest concerns and complaints.
Greeted customers and provided excellent customer service.
Prepared fountain drinks and ice cream items.
Handled currency and credit transactions quickly and accurately.
Strictly followed all cash, security, inventory and labor policies and procedures.
Reported to each shift on time and ready to work.
Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.

04/2010 to Current

Assistant Manager Plato's Closet (OUAC INC.) – 751 Bethel Road - Columbus, Ohio

Operated a cash register for cash, check and credit card transactions with accuracy.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms, etc.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Maintained a positive work environment by consistently treating all employees and customers with respect and consideration.
Answered customer telephone calls promptly and in an appropriate manner.
Preserved a perfect attendance record.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Earned management trust by serving as key holder, responsibly opening and closing store.

Education

High School Diploma: St. Francis DeSales High School - Columbus, Ohio

Resume Overview

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School Attended

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