Sales Associate Cashier resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Thoughtful team player bringing strong work ethic, dependability, honesty, integrity, servant attitude while maintaining confidentiality skills to any setting. Ready to leverage experience and abilities to take challenging new role.

  • Public Relations
  • Receptionist
  • Cashier
  • Customer Service
  • Marketing Skills
  • Activities & Event Planner
  • Leasing Agent
  • Administrative Support
  • Microsoft Office
  • Recruiting and Hiring
  • Leadership Skills
  • Rapport & Relationship Building
  • Supervisor Experience
  • Multi-Family Property Management
Sales Associate/Cashier, 08/2014 to 07/2020
Ace HardwareOdessa, TX,
  • Rewarding experiences as a vendor taking new clothing and accessories to over 100 senior communities in Oklahoma, Texas, Kansas, Arkansas and Missouri.
  • Provided exciting shopping experiences in the convenience of their home at senior communities.
  • Scheduled all communities with Activity Directors, most on a monthly or quarterly basis.
  • Scheduling was provided to fit the needs of each community's calendar events upon request.
  • Created Fashion Show events that included residents participation modeling and an exciting activity for entire community to attend.
  • Provided events requested by Marking Directors used as marketing tool.
  • Offered high quality merchandised at low prices for seniors on a budget.
  • Recruited and trained additional sales associates.
  • Built amazing relationships with residents, their families and staff.
  • Developed successful strategies and goals to penetrate new territories by assessing competitors offerings and approach.
  • Cultivated strong relationship with customers while fostering positive business image.
  • Kept up with latest trends and recommendations to enhance company product offerings.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Receptionist/Life Enrichment Director, 08/2008 to 08/2014
Wellington (now Lionwood) Senior LivingCity, STATE,
  • Implemented and supervised average of 75 monthly activities for 120 residents.
  • Provided all services as Receptionist at Front Desk.
  • Caregiver for senior adults and their pets.
  • Approached each day with a servant attitude, smiles, hugs and desire to meet as many needs as possible .....It's not just a job!
  • Compassionate nature was rewarded by hundreds of blessings a day.
  • Blessed with a front-row seat to the amazing life stories of the wisest people in the world.
  • Team member in an extraordinary industry that's investing in the future of seniors and prepared for high population of Baby Boomers!
  • Contributed ways for seniors could enjoy access to opportunities and support that help them continue making a difference in our world.
  • Developed and implemented programs of interest and meaning to the residents in order to enhance their lives and exceed their active aging lifestyle expectations.
  • Empathetic with special one-on-one programs for when residents were ill or unable to take part in group activities.
  • Created many weekly Church Services and Bible Studies.
  • Responsibly determined and supervised all company transportation personnel hiring, scheduling, assignment, direction, performance review, including input on pay adjustments consistent with company policy.
  • Drove company vehicles transporting residents from community to medical appointments, banks, post office, shopping and social destinations.
  • Oversaw company vehicles mileage and maintenance.
  • Recruited, approved, trained and managed generous Volunteers, Activity Assistants and Drivers.
  • Developed strong working relationships with all home healthcare providers, sponsors, vendors, educators and entertainers.
  • Observed participants for signs of physical distress and rendered aid, including stopping activities and providing basic medical care.
  • Promoted fun, safe and inclusive environment by monitoring activity of residents to identify and address behavioral issues.
  • Prepared and published an engaging and creative monthly newsletter.
  • Reminded and motivated residents with monthly newsletters and calendars.
  • Interviewed a residents to feature article "Resident Of The Month" in monthly newsletters.
  • Managed departmental needs and goals within department budget.
  • Hosted monthly and annually special events with hundreds of attendees.
  • Photographed events and acquired a written release before publishing in newsletters.
  • Attended weekly meetings and luncheons with other Department Managers and Executive Director.
  • Assisted Administrators with daily issues and relations.
  • Remained cognitive residents dietary restrictions and allergies, confirming proper snacks and meals were distributed.
  • Provided guest speakers for residents & families with information regarding Veterans' Benefits, Social Security, Medicare and Attorney for legal information regarding DNR, POA, Will and Family Trust.
  • Developed events and programs in consideration of needs, abilities and interests of participants.
  • Provided minute notes in monthly Residents Town Hall Meetings.
  • Mediated conflicts between residents and committees.
  • Formed Book Clubs, Sewing Clubs, Knitting Clubs, Jewelry Making Clubs, Gardening Clubs, Painting Clubs, Baking Clubs, Choirs, AA Meetings, Men's Groups and Ladies Tea Parties.
  • Recruited school children programs for Easter Egg Hunts, Trick-or-Treat, St. Patrick Irish Dancers and Christmas Plays.
  • Advertised for upcoming events to promote engagement and involvement with family members.
  • Organized and lead daily activities such as exercise fitness classes and fun learning games to enhance memory for individuals and groups.
  • Provided updated library books and books on tape by the Metropolitan Library.
  • Scheduled variety of Vendors providing convenient shopping for residents.
  • Engaged in supportive role with the residents' family members.
  • Served as the company's Manager-On-Duty weekends, provided support and supervision for all departments.
  • Conducted apartment tours for potential tenants with individualize needs.
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Executed leases, collected rental fees and deposits.
Property Manager/Leasing Agent, 05/1999 to 08/2008
H&M PropertiesCity, STATE,
  • Managed residential rental properties.
  • Answered calls and responded to inquiries from various parties, using strong active listening and answering open-ended questioning skills to resolve problems.
  • Conducted tours of property to potential tenants and answered any questions.
  • Showed tenants around property, highlighting features and redirecting concerns to capture interest.
  • Executed leases for new and returning tenants, collected all pertininent information including background investigations and credit checks.
  • Collected monthly assessments, rent payments and deposits.
  • Contacted tenants to collect over due rent or to discuss other important issues.
  • Reviewed completed applications and assessed household information against file history and program regulations.
  • Recognized for developed strong professional relationships with owners, residents and staff by initiating collaboration and delivering exemplary service and engagement.
  • Remained aware of all construction and maintenance projects and notified and contacted appropriate individuals of project updates, delays and schedule changes.
  • Conducted inventories of delivered building and office supplies.
  • Inspected properties regularly taking photographs to identify deficiencies and scheduled repairs.
  • Oversaw move-ins and move-outs with tenants.
  • Maintained in-depth of knowledge of competition through consistent evaluation of market conditions and generated revenue.
  • Taught, promoted and enforced safe work practices among on-site staff.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Monitored common areas for cleanliness and safety.
  • Coordinated all improvements in compliance with lease agreements to assure timely completion, tenant acceptance, occupancy and rent commencement.
  • Negotiated with outside contractors to obtain reasonable fees for supplies and repairs.
  • Compiled and conveyed all operational and financial data to owners.
  • Notified Management when change in existing tenants circumstances might affect continued eligibility.
  • Skills in HR for employee benefits, time cards recording, generated payroll and weekly staff schedule.
  • Hosted monthly events and holiday parties for tenants and their guests.
  • Announced incentives for referrals made by tenants.
  • Developed and managed highly skilled on-site staff through effective recruitment, training and hiring.
  • Maintained accurate and updated websites and printed marketing materials.
  • Managed routine maintenance and emergency response services.
  • Completed documents for outside agencies such as landlord references.
  • Maintained in-depth knowledge of competition through consistent evaluation of local market.
  • Achieved highest possible net operating income by implementing cost control and revenue improvement programs.
  • Maintained tenant relations with regular tenant visits and phone calls.
Education and Training
High School Diploma: , Expected in
Mustang High School - Mustang, OK
: Senior & Pet Caregiver, Sales, PR, HR, Marketing , Expected in
On Job Training - OKC, OK
: Extacurricular Activities For Seniors & Pets, Expected in
Volunteer Work - OKC, OK

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Resume Overview

School Attended

  • Mustang High School
  • On Job Training
  • Volunteer Work

Job Titles Held:

  • Sales Associate/Cashier
  • Receptionist/Life Enrichment Director
  • Property Manager/Leasing Agent


  • High School Diploma

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