Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Qualifications
Windows, MS Office Suite, Internet, MS Exchange email, Outlook, WordPerfect 6.0, MS Publisher, Lotus 1-2-3, MultiMate, various databases, Unilink Accounting Program for Dos and Windows, Ariba, ValueWise. Typing 55+ WPM, Data Entry. Quick learner well organized and detail oriented. Win
Sales Associate/Cashier, 04/2014 to Current
LkqAugusta, GA,
  • 2000 MCP.
  • Preparation of CMS-1500 forms, using modifiers when necessary.
  • Practical use of CPT and HCPCS coding, medical terminology and anatomy.
  • Researched and applied diagnosis codes using ICD-9 coding.
  • Set up patient accounts and schedule appointments utilizing Medisoft program.
  • Knowledge of patient privacy/HIPAA Laws and Ethics.
  • Familiar with EOB's and COB's, as well as 3rd party reimbursements.
  • CMAA certified.
Routing Specialist, 07/2011 to 03/2014
Clean HarborsDowney, CA,
  • Engage in daily activities to ensure that routes are efficient for the scheduled day.
  • Responds to escalated customer service issues; Considers and escalates special order requirements that may affect workload balance; Maintains routes taking into consideration district parameters and technician work/life balance; Notifies both the routing manager and technical manager of any route status irregularities or unusual requests by technicians to ensure timely service delivery to the customer; Uses system tools to evaluate route solution efficiency.
  • Communicates with routing team, technicians, customers, support departments and management on any issues that might affect timely delivery to the customer.
  • Provides feedback on call growth, group specialization, road speed or any other parameter that might improve/affect the routing solution; Run end of day report to ensure productivity for the next work day.
Admin/Billing Admin, 09/2002 to 07/2009
Myr GroupMarshalltown, IA,
  • Process invoices with 100% accuracy.
  • Maintain spreadsheet of all projects by month, submit to Managers at end of each month.
  • Tracked invoices to ascertain timely delivery to client and timely payment to Unisys.
  • Provided monthly reports to Account Manager of all outstanding invoices.
  • Compiled spreadsheet of open Software install requests-update and track weekly.
  • Edited existing and prepare new contract documentations.
  • Worked with Project Controller to resolve any invoice issues/discrepancies.
  • Processed and posted weekly and monthly reports onto website.
  • Tracked orders using Ariba software.
  • Responded to requests from all on-site staff as time allowed.
  • Successfully performed Software installs in absence of Software Distribution Manager.
  • Participated in MA2000 software deployment training.
Administrative Assistant, 10/2000 to 08/2001
Myr GroupMenifee, CA,
  • Type correspondences, memos, reports, etc., work on Time and billing program, bill clients for services, write up client's work monthly papers, run monthly/quarterly accounting reports off Unlink accounting program and Quickbooks program.
  • Enter receivable and payable invoices.
  • General ledger entry.
  • Answer phone, file, and order supplies, various office duties.
Administrative Assistant, 01/1989 to 01/2000
  • Operated a variety of office machines including fax, xerox, and switchboard, inputted client's information onto Condor and Resumate Database through records and interviews, systematized and catalogued client's files with accuracy, Maintained database of over 1000 clients increasing program efficiency.
  • Calculated and recorded clients and agencies training grants with 100% accuracy.
  • Supervised clerical department.
  • Directed visitors to department and staff after ascertaining nature of business.
  • Troubleshooted computer software/hardware within the agency.
  • Maintained software and hardware of over 100 computers.
  • Configured and installed PC hardware/software products.
  • Served as software/hardware helpdesk for over 100 staff members.
  • Assembled, tested and troubleshoot computer systems.
  • Provided technical support to staff.
Certificate in Word Processing: , Expected in 1 1989
Worldwide Business School - Clifton, NJ
Certificate: , Expected in 1 1987
American Business Institute - Newark, NJ
Diploma: , Expected in 12 1986
Kean College of New Jersey - , NJ
: , Expected in 6 1985
Orange High School - Orange, NJ
Professional Affiliations
Accounting, agency, balance, billing, clerical, CMS, hardware, Controller, CPT, client, clients, customer service, Data Entry, databases, Database, delivery, detail oriented, diagnosis, Dos, email, fax, forms, General ledger, grants, ICD-9, Lotus 1-2-3, medical terminology, Medisoft, MCP, MS Exchange, MS Office Suite, office, Outlook, MS Publisher, Win, Windows, 2000, MultiMate, next, office machines, PC hardware, coding, Quick learner, Quickbooks, routing, spreadsheet, switchboard, technical support, technician, phone, troubleshoot, Type, Typing, Unisys, website, well organized, Word Processing, WordPerfect 6.0

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School Attended

  • Worldwide Business School
  • American Business Institute
  • Kean College of New Jersey
  • Orange High School

Job Titles Held:

  • Sales Associate/Cashier
  • Routing Specialist
  • Admin/Billing Admin
  • Administrative Assistant
  • Administrative Assistant


  • Certificate in Word Processing
  • Certificate
  • Diploma

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