Hard-working individual with skills to step into any classroom environment and support student needs with excellent discussion management, lecturing and mentoring abilities. Knowledgeable in many areas such as, sales, medical and in education. I am a fast learner and have enjoyed every job I've had. I am patient andand understanding. I always give 100% in everything I do. I am outgoing talkative, organized and dependable. I also know how to use copier, fax, internet and other equipment. I truly B
elieve working with children is my calling. Having a mother as Para professional for 40+ years has made me follow my dreams of being a teacher one day. I know I can make a difference and be a positive role model.
Skills
Independent judgement
Sales expertise
Teamwork
Retail merchandising expertise
Customer assistance
Money handling
Retail sales
Fluent in English Spanish
POS system operation
Documentation and recordkeeping
Cash register operation
brand promotions
Returns and exchanges
Payment processing
Product recommendations
Bank deposits
Coin counting
Training and mentoring
Credit and cash transactions
Effective customer upselling
Merchandise restocking
Loss prevention
Technology savvy
Compliance
Proficient in
Clerical
Microsoft Office
Supervision
Active listening
Experience
Sales Associate/Cashier, 11-26-1 to Current Petco – Bangor, ME,
Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
Followed company safety regulations to maintain safe work environment.
Monitored inventory stock levels for shopping bags and other supplies to prepare and maintain check-out area.
Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
Reported suspicious behavior, incidents and theft to support loss prevention.
Enforced dressing room rules to prevent vandalism and theft.
Maintained clean, orderly and well-stocked register area.
Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
Kept store presentable with regular cleaning and organization.
Processed customer purchases and returns via cash and credit card.
Built relationships with repeat customers to encourage loyalty.
Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
Counted cash at end of shift and prepared bank deposits.
Trained new team members in cash register operation, stock procedures and customer service.
Handled all merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
Met all physical requirements with regular standing, lifting and reaching to move heavy boxes and full merchandise racks.
Assisted with purchases, locating items and signing up for rewards programs.
Delivered consistent and dedicated service through front-end customer engagement.
Learned roles of other departments to provide coverage and keep store operational.
Asked detailed questions to determine appropriate items to fill customer needs.
Promoted specific item options to drive sales and achieve add-on purchases.
Ordered new product to keep popular items well-stocked.
Medical Assistant/Physical Therapy Technician, 10/2013 to 03/2019 Miramar Pain Management- Dr. Rafael Quraishi – City, STATE,
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Organized charts, documents and supplies to maintain team productivity.
Contacted pharmacies to submit and refill patients' prescriptions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Coordinated and executed medical waste disposal according to governmental and organizational standards.
Educated patients about medications, procedures and physician's instructions.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Batch-scanned and indexed patient charts to improve data availability while maintaining security.
Helped residents achieve program goals and increase independence.
Substitute Teacher 6-8 Grade, 08/2009 to 02/2010 Donna ISD – City, STATE,
Enforced classroom routines to keep students on schedule and operating at consistent level.
Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
Provided notes and reports on school day activities to primary teacher.
Requested as substitute teacher based on excellent referrals and trusted performance.
Engaged students in discussions to promote interest and drive learning.
Educated students in various subjects to provide seamless transition during absence of head teacher.
Maintained student attendance and assignment records to prevent lapses during teacher absences.
Helped students build learning and study skills to achieve educational goals.
Reported problem students to principal to maintain control of classroom.
Oversaw pop quizzes, material exams and standardized tests to facilitate instruction.
Studied various school subjects to better understand content and assist with projects and assignments.
Built and strengthened positive relationships with students, parents and teaching staff.
Promoted learning by leveraging traditional and modern instructional strategies.
Maintained strong knowledge of course requirements and school policies.
Taught reading, language arts, mathematics and other subjects utilizing course of study adopted by Board of Education.
Directed group activities to promote immersive, play-based learning.
Used diverse technologies to help students grasp materials and enhance overall education.
Administered quizzes and tests and documented grades to support accurate record-keeping.
Taught students during teacher absences and kept up with lesson plans and student assignments.
Education and Training
High School Diploma: , Expected in 06/2000 Rio Grande City High School - Rio Grande City, TX GPA:
Medical Assistant: , Expected in 03/2003 SACMADA - McAllen, TX, GPA:
Physical Therapy Technician : , Expected in 03/2008 New Start - McAllen, TX, GPA:
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