Sales Associate Resume Example Nike

SALES ASSOCIATE

Professional Summary

Versatile Medical Customer Service Representative known for providing exceptional professional service and supporting complex medical cases. Meticulous recorder of sensitive personal data following appropriate security protocol. Supportive front-line staff with ability to prioritize and triage cases to filter caseload to available physicians. Adaptable Data Entry Clerk with 5 years of success managing information in different types database systems. Independent problem-solver focused on consistent precision and data accuracy. Expert in identifying errors while proofreading existing system data.

Skills

Sales
Product and Service Sales
Professional and mature
Word processing
Maintains confidentiality
Patient charting
Advanced Excel spreadsheet functions
Office administration

Shorthand writing
Travel planning
Security awareness
Customer/Client relations
Professional demeanor
Transcription and Dictation
Multi-Line Telephone Systems
Customer and Client Relations

Work History

09/2020 to CurrentSales AssociateNike | Fort Worth, TX

Trained and developed new sales team associates in products, selling techniques and company procedures.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

11/2018 to 07/2019Lead Retail Sales ConsultantSprint Corp. | Fort Worth, TX

Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Trained team members in successful strategies to meet operational and sales targets.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

05/2016 to 11/2018ReceptionistMillwood Hospital | Arlington , TX

Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Routed incoming mail and messages to relevant personnel without delay.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Produced monthly reports using advanced Excel spreadsheet functions.
Added documents to file records and created new records to support filing needs.
Outlined appropriate processes and procedures to fulfill and complete inquiries.
Evaluated source documents to locate information needed for each data entry field.
Kept optimal quality levels to prevent critical errors and support team performance targets.
Corrected any data entry error to prevent later issues such as duplication or data degradation.

06/2015 to 05/2016ReceptionistFamily Health Care | Mansfield, TX

Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Routed incoming mail and messages to relevant personnel without delay.
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Maintained building security by monitoring logbook and issuing visitor badges.
Collected, sorted, distributed and sent mail and packages.
Received and routed business correspondence to correct departments and staff members.
Sorted, received and distributed mail correspondence between departments and personnel.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.

Education

06/2014High School DiplomaDunbar High School, Fort Worth, TX

Resume Overview

Companies Worked For:

Nike
Sprint Corp.
Millwood Hospital
Family Health Care

School Attended

Dunbar High School

Job Titles Held:

Sales Associate
Lead Retail Sales Consultant
Receptionist

Degrees

06/2014 High School Diploma

Sales Associate Resume Example

Resume Score: 80%

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