Sales Associate Resume Example Dover Pools

SALES ASSOCIATE

Summary

High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.

Positive and upbeat restaurant professional able to make guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining efficiency and calm in fast-paced environments.

Enthusiastic Team Crew Associate willing to take on any job in support of restaurant operations and enhance customer satisfaction. Able to prepare food with safety and quality standards in mind. Physically fit and energetic with a flexible schedule and adaptable mentality.

Skills

Dining crew workflow optimization
Safe food handling
Check payment processing
Effective customer upselling
High-volume dining
Food inspection
Bussing expertise
Seating assignment preparation
Menu memorization
Dining customer service
Service prioritization
Conflict and dispute resolution
Price memorization
Food safety understanding
Meeting deadlines
Inventory control
Accurate cash handling
Dish preparation

Courtesy
Strong communication skills
Flexible schedule
Customer service oriented
Employee training
Strong team member
Computer proficiency
Employee mentoring
Following regulations
Multitasking and prioritization
Point of Sale (POS) system operations
Service-oriented
Effective sales techniques
Team building
Outstanding cleanliness
Guest and client satisfaction
Safe serving knowledge

Experience

04/2019 - 11/2019Sales AssociateDover Pools | Seaford , DE

Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Negotiated and closed deals with minimal oversight.
Offered product and service consultations and employed upselling techniques.

11/2018 - 04/2019CashierTractor Supply | Seaford, DE

Trained new team members in cash register operation, stock procedures and customer service.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Assisted customers with account updates, new service additions and promotional offers.
Drove sales and add-on purchases by promoting specific item options to customers.
Helped customers find specific products, answering questions and offering advice.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed customer payments quickly and returned exact change and receipts.

10/2015 - 09/2017HostessTexas Roadhouse | Seaford, DE

Supervised activities of dining room staff to maintain service levels and support guest needs.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
Answered telephone to provide establishment information and take party reservations.
Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
Set up and decorated menu marketing boards with current specials information and drink features.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Calculated charges, issued table checks and collected payments from customers.
Monitored dining area to assess server capacity and accurately estimate wait times.
Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.

Education and Training

06/2018High School Diploma
Sussex Tech Adult Education | Georgetown , DE

Resume Overview

Companies Worked For:

Dover Pools
Tractor Supply
Texas Roadhouse

School Attended

Sussex Tech Adult Education

Job Titles Held:

Sales Associate
Cashier
Hostess

Degrees

06/2018 High School Diploma

Sales Associate Resume Example

Resume Score: 80%

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