sales associate resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -

Dedicated Sales Associate offers history of success in fostering quality shopping experiences. Brings talents for needs assessment and extensive product knowledge to inspire customer purchases and exceed performance goals. Leverages experience and skill to train and mentor new associates on customer service and sales best practices.

Methodical Production Worker keeps up with physically demanding tasks and quotas. Works hard to accomplish team objectives. Over 5 years of experience in production roles.

  • Assembly Procedures
  • Documentation Ability
  • Safe Machine Operation
  • Teamwork and Coordination
  • Production Processes Knowledge
  • Heavy Lifting
  • Material Handling
  • Attention to Detail
  • Reading and Determining Measurements
  • Hand-Held Scanners
  • Good Communication
  • Machine Operation
  • Line Work
  • Following Instructions
  • Punctual and Dependable
  • Quality Inspections and Reporting
  • Production Line Work
  • Health and Safety Regulations
  • Safety Standards Compliance
  • PPE Compliance
  • Strong Work Ethic
  • Hand Tools
  • Equipment Operation
  • Quality Inspections
  • POS Systems
  • Customer Service
  • Cash Handling
  • Sweeping and Mopping
  • Honest and Dependable
  • Reliable and Responsible
  • Pricing and Markdowns
  • Customer Transactions
  • Call Response and Transfer
  • Detail-Oriented
  • Price Identification
  • Problem Solving
  • Credits and Refunds
  • Work Task Prioritization
  • Cleaning and Sanitizing
  • Cash Register Operations
  • Staff Supervision
  • Employee Training
  • Inventory Stocking
  • ID Verification
  • Cash Drawer Balancing
  • Loss Prevention
02/2021 to Current
Sales Associate Col Care Bradenton, FL,
  • Operated cash register, collected payments, and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built trusting relationships with customers by making personal connections.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Answered incoming telephone calls to provide store, products, and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Answered customer questions, shared product knowledge and researched pricing and availability.
  • Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
  • Stayed up to date on company products and services to support sales objectives.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Listened to customers to understand needs and refer to optimal services.
  • Helped customers to determine reasonable budget for products and services, highlighting utility of products and convenience and economy of use.
  • Prepared and updated client records.
  • Processed ACH, debit and credit card transactions for clients.
05/2016 to Current
Line Worker Basic American Foods Kankakee, IL,
  • Used established assembly instructions to complete jobs.
  • Inspected and repaired products to meet project expectations.
  • Examined final products for conformance with quality and design standards.
  • Assembled component parts of items and completed hand-finishing of final products.
  • Controlled material usage to keep costs low, proactively investigating and resolving discrepancies to minimize waste.
  • Increased line efficiency and reduced accidents through 5S program implementation.
  • Discovered and fixed root causes of issues negatively impacting production performance.
  • Was required to learn jobs quickly and be able to fill in where needed daily.
  • Learned and operated a number of different torque guns and power tools
  • Responsible for following WCM standards.
05/2019 to 07/2021
Barista Centura Health Berthoud, CO,
  • Operated cash register, collected payments, and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Followed health, safety, and sanitation guidelines to pass state inspections.
  • Arranged merchandise and built eye-catching displays to increase sales.
  • Implemented recycling and compost programs to reduce trash waste and improve green footprint.
  • Greeted guests with pleasant smile and superior customer service.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Ordered, received and stocked supplies and retail products.
  • Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
  • Decreased food and utensil waste by waste separation and recycling.
Education and Training
Expected in 06/2004 to to
High School Diploma:
Belvidere High School - Belvidere, IL

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Resume Overview

School Attended

  • Belvidere High School

Job Titles Held:

  • Sales Associate
  • Line Worker
  • Barista


  • High School Diploma

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