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sales associate resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Driven and Goal-oriented individual with exceptional record of accomplishment in exceeding sales, service and performance targets. In-depth understanding of computer products, services and market conditions. High-energy team player ready to leverage abilities to positively impact sales numbers and promote company success. Prepared to offer verbal and written communication to all customers and stakeholders. Shines at interpersonal and planning tasks.

Skills
  • Multi-tasking strength
  • Excellent people skills
  • Driven atitude
  • Communication skills
  • Exceptional Customer Service
  • Sales
  • Cash register
  • Retail
Experience
06/2020 to Current
Sales Associate Home Depot Rollingbay, WA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals..
  • Monitored customer order process and addressed customer issues.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Interfaced with customers to resolve problems quickly.
02/2020 to 06/2020
Warehouse Worker Acushnet Holdings Corp Oceanside, CA,
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
  • Transferred heavy materials from ground level to elevated storage locations to facilitate timely retrieval of items.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
10/2017 to 09/2019
Sales Associate Home Depot Sacramento, CA,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Prepared cash deposits up to $300 with zero discrepancies.
  • Helped average of 50 customers per day by responding to inquiries and locating products.
  • Cultivated strong relationship with customers while fostering positive business image.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Interfaced with customers to resolve problems quickly.
Education and Training
Expected in 08/2016 to to
High School Diploma:
Bunker Hill High School - Bunker Hill Il,
GPA:
Activities and Honors
Additional Information
  • Adapt to diverse groups •Cash register operation Work history Dollar tree •Applied security and loss prevention training toward recognizing risks and reducing store theft. •Maintained organized, presentable merchandise to drive continuous sales. •Completed orders through the computer system and organized product deliveries to meet customer timetables. •Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise. •Evaluated inventory and delivery needs, optimizing strategies to meet customer demands. •Prepared merchandise for sales floor by pricing or tagging. •Prepared cash deposits up to $1000 with zero discrepancies. Warehouse worker/ prologistix •Loaded, unloaded and moved material to and from storage and production areas. •Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies. •Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked. •Kept warehouse stations and equipment in good working order in line with OSHA requirements. •Prepared orders for shipment by systematically picking, packing and labeling merchandise. •Completed over 300 customer orders each day in warehouse setting. •Wrapped pallets in shrink wrap prior to loading. sales associate walmart •Sales assoApplied security and loss prevention training toward recognizing risks and reducing store theft. •Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs. •Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise. •Maintained organized, presentable merchandise to drive continuous sales. •Provided accurate information about promotions, customer programs and products, helping drive high customer retention. •Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations. •Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions. •Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction. •Approached each problem with fresh mind and analytical strategies to quickly resolve concerns. •Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction. •Checked pricing, scanned items, applied discounts and printed receipts to ring up customers. •Greeted customers, helped locate merchandise and suggested suitable options. •Balanced and organized cash register by handling cash, counting change and storing coupons.

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Resume Overview

School Attended

  • Bunker Hill High School

Job Titles Held:

  • Sales Associate
  • Warehouse Worker
  • Sales Associate

Degrees

  • High School Diploma

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