sales associate resume example with 10+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Highly experienced sales representitave known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Highly motivated sales associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Creative, well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in client acquisition and closing. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Skills
Stocking and replenishing
Relationship building
Upselling
Problem-solving skills
Excellent people skills
Merchandising understanding
Education
Presque Isle High SchoolPresque Isle, MEExpected in ā āGED: - GPA:
Certifications
CNA - Certified Nursing Assistant
CRMA - Certified Residential Medication Aide
Accomplishments
Brought in 20 new customers.
Sales - Increased sales by 11% over a two year period.
Resolved product issue through consumer testing.
Trained and mentored 5 employees.
Uncovered and eliminated security issues, reducing shrinkage.
Work History
Col Care - Sales Associate Gainesville, FL, 09/2016 - 03/2022
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Increased sales by offering advice on purchases and promoting additional products.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Loaded and unloaded merchandise using ladder and pallet jack.
Prepared large cash deposits with zero discrepancies.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Developed, marketed and sold full range of products and support services.
Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Connected with customers to support positive transaction experiences and address service concerns.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Greeted customers and helped with product questions, selections and purchases.
Helped customers complete purchases, locate items and join reward programs.
Aided customers and promoted sales purchases by searching inventory for items at other locations and making arrangements for shipping and delivery.
Nrp Group - Housekeeper Mckinney, TX, 10/2015 - 09/2016
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Disposed of trash and recyclables each day to avoid waste buildup.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Placed orders for housekeeping supplies and guest toiletries.
Restocked room supplies such as facial tissues for personal touch with every job.
Trained and mentored all new personnel to maximize quality of service and performance.
Worked with front desk to respond promptly to all guest requests.
Managed laundry sorting, washing, drying and ironing.
Evaluated employee performance and developed improvement plans.
Completed schedules, shift reports and other business documentation.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Changed bed linens and collected soiled linens for cleaning.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Communicated repair needs to maintenance staff.
Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
Reported damages, maintenance problems, safety issues and potential hazards to management.
Assisted guests by providing detailed information and resolving complaints, boosting guest satisfaction scores 5%.
Managed staff of 5 housekeepers.
Prepared rooms with top-notch standards every time.
Dusted and polished surfaces to achieve attractive shine.
Presque Isle Nursing Home - CNA/CNA/Certified Nurse's Assistant City, STATE, 09/2014 - 09/2015
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Facilitated personal hygiene management, feeding and ambulation.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Documented care actions by completing records and logs in medical software system.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
Attended in-service programs to complete ongoing and annual organizational and departmental requirements to promote highest standard of customer relations principles for patients, visitors and fellow staff members.
Recognized patient and family reactions to hospitalization, illness, procedures and staff and initiated supportive measures.
Maintained knowledge and skills necessary to meet developmental needs of patients and recognized need for continuing development.
Maximized patient safety, employed interventions and interacted with patient to increase engagement and redirect behavior.
Offered direct physical care and basic nursing procedures and treatments for patients in stable condition under general supervision of RN.
Southern Acres Boarding Home - Certified Residential Medication Aide/Certified Residential Medication Aide/Floor Associate City, STATE, 04/2011 - 08/2014
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Reported changes in patient status regarding drug therapy.
Administered prescribed drugs to high-volume patient caseload.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Administered medications to patients and remained vigilant for negative side effects.
Kept digital records of patient details, medications, billing and other activities.
Increased medication and medical terminology knowledge through research and continuing education.
Regulated IV fluids and programmed IV and insulin pumps.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Sanitized, restocked and organized exam rooms and medical equipment.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Called and faxed pharmacies to submit prescriptions and refills.
Prepared and administered medications to alleviate patient symptoms.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
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