LiveCareer-Resume

sales associate resume example with 3+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Results-oriented Sales Associate specializing in pushing sales and customer/ staff support. Proven 2 year track record of success in exceeding customer service and sales goals. Pursuing leadership position with growing company.

Skills
  • Sales skills
  • Accurate sales transactions
  • Marketing and sales experience
  • Workplace organization
  • Constructing and maintaining displays
  • Merchandising
  • Team oriented
  • Leadership qualities
Experience
02/2020 to Current Sales Associate Michael Kors | Indianapolis, IN,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Negotiated and closed deals with minimal oversight.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Elevated customer purchasing experiences to promote steady revenue.
  • Cross-sold additional products and services to purchasing customers.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieve customer objectives.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
10/2018 to 02/2020 Sales Associate Michael Kors | Lancaster, MN,
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Elevated customer purchasing experiences to promote steady revenue.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Built positive and productive customer connections to drive consistent sales.
  • Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store.
  • Recommended accessories and delivered details regarding latest promotions to increase sales.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Cultivated strong relationship with customers while fostering positive business image.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
06/2017 to 01/2018 Financial Services Representative Hutchinson Credit Union | Wichita, KS,
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
10/2016 to 06/2017 Bartender Dave & Buster's, Inc. | Madison, WI,
  • Read weekly sales inserts and monitored price changes.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
Education and Training
Expected in 06/2014 to to High School Diploma | Canyon High School, New Braunfels, TX GPA:

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Resume Overview

School Attended

  • Canyon High School

Job Titles Held:

  • Sales Associate
  • Sales Associate
  • Financial Services Representative
  • Bartender

Degrees

  • High School Diploma

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