sales associate resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

  • Retail Loss Prevention
  • Stockroom Upkeep
  • Customer Service
  • Product Recommendations
  • POS System Operations
  • Teamwork and Collaboration
  • Sales Goal Attainment
  • Upselling Techniques
  • Policy and Procedure Adherence
  • Retail Store Operations
  • Managing Operations and Efficiency
  • Calm and Professional Under Pressure
Work History
Sales Associate , 11/2020 - Current
Travelzoo Inc. New York, NY,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Aided customers and promoted sales purchases by searching inventory for items at other locations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Achieved perfect attendance and on-time record.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Greeted customers and helped with product questions, selections and purchases.
Customer Care Representative, 08/2021 - 04/2022
Cvs Health Hartford, CT,
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Logged call information and solutions provided into internal database.
  • Coordinated timely responses to online customer communication and researched complex issues.
Birthday Party Supervisor, 11/2019 - 08/2020
Life Time Fitness Highland Park, IL,
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Supervised onsite team of caterers, audio-visual technicians, and facility management team.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
  • Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Worked with management team to implement proper division of responsibilities.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
Associate of Science: Nursing Administration, Expected in 08/2023
Tarrant County College District - Fort Worth, TX
Status -
High School Diploma: , Expected in 06/2018
V.R, Eaton High School - Haslet,
Status -

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Resume Overview

School Attended

  • Tarrant County College District
  • V.R, Eaton High School

Job Titles Held:

  • Sales Associate
  • Customer Care Representative
  • Birthday Party Supervisor


  • Associate of Science
  • High School Diploma

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