LiveCareer-Resume

sales associate resume example with 7 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Performance-driven [Industry] professional with stellar record of accomplishment in connecting with [Type] customers and driving remarkable [Product or Service] sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Dedicated Sales Associate offering [Number] years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Engaging [Job Title] committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering [Number] years of experience in answering routine product questions and meeting assigned sales goals.

Results-oriented individual with over [Number] years of experience implementing marketing strategies to substantially increase store productivity and repeat clientele. Expertise in arranging new merchandise, managing cash registers and independently opening and closing store. Organized, efficient and capable of handling crowds of over [Number] during special sales events.

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Focused [Job Title] driven to develop and implement fresh sales and marketing strategies with financial and operational discipline. Skilled at building strategic partnerships and managing existing relationships. Proven leader with history meeting and exceeding sales objectives.

Talented [Job Title] with strong background in [Area of expertise]. Passionate about [Type] sales, customer relationship management and merchandising. Strategically increase profitability with enhanced displays and appealing ensembles.

Driven [Job Title] with exceptional record of accomplishment in exceeding sales, service and performance targets. In-depth understanding of [Industry] products, services and market conditions. High-energy team player ready to leverage abilities to positively impact sales numbers and promote company success.

Results-oriented Sales Associate specializing in [Product or Service] sales and support. Proven [Number]-year track record of success in exceeding customer service and sales goals. Pursuing leadership position with growing company.

Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling [Product or Service] and able to learn new information quickly to maximize contributions and respond to changing customer preferences. Desire to apply expertise to new role with [Company] and make lasting positive impact on business operations.

Team-oriented [Type] professional able to work well in collaborative environments and generate consistent personal sales accomplishments. Bringing [Number] years' experience in retail settings, including [Type] and [Type] specialty departments. Adept at navigating [Software] and POS platforms.

Responsible and friendly [Job Title] able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Relationship selling
  • Dispute mediation
  • Merchandising knowledge
  • Retail loss prevention
  • [Type] brand promotions
  • Inventory control procedures
  • Cash handling accuracy
  • Strategic planning
  • Active listening
  • Hunter/farmer sales strategies
  • Documentation and recordkeeping
  • Negotiations
  • Product line expansion
  • Customer service
  • Team player mentality
  • Listening skills
  • Key account generation
  • Excellent communication skills
  • Reading comprehension skills
  • Financial records analysis
  • Outgoing personality
  • Inventory management
  • Product Sales
  • Accurate money handling
  • Results oriented
  • Money handling
  • Retail merchandising expertise
  • Customer- and service-oriented
  • Sales development
  • Verbal/written communication
  • Time management ability
  • Energetic self-starter
  • Cash register operation
  • Reliable and punctual
Experience
03/2019 to 02/2020
Sales Associate Michael Kors Mishawaka, IN,
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
06/2018 to 06/2020
Slaughter Floor Dierbergs O'fallon, MO,
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assembled finished product for shipment by packing, crating, loading and securing items.
  • Collaborated with lead operators and managers to accomplish smooth product changeovers with minimal downtime and wastage.
  • Restocked packaging items, including boxes, tape and [Type] materials from inventory on [Timeframe] basis.
  • Maintained detailed production log identifying materials used, wastage and rejects.
  • Followed safety and quality protocols, including ISO 9001, 14001, 6S standards and lean processes to minimize accidents.
  • Minimized waste and lag times by maintaining orderly and clean work area and equipment.
  • Inspected product on lines for conformance to predetermined quality specifications.
  • Drove overall performance by completing [Number]% of work orders on time.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Completed [Type] project resulting in [Result].
  • Handled all delegated tasks, including [Task] and [Task].
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Earned reputation for good attendance and hard work.
03/2015 to 06/2018
Packaging Associate Trek Bikes Madison, WI,
  • Resolved equipment issues and malfunctions by troubleshooting to find causes of problems and complete mechanical repairs.
  • Reduced waste [Number]% by adhering closely to packaging procedures and monitoring use of packaging materials.
  • Oversaw manual and automated packaging activities.
  • Moved packages using hand tools and automatic and semi-automatic equipment to prepare for shipment.
  • Introduced and enforced new standard operating procedures.
  • Conducted troubleshooting to determine root cause and resolve packaging problems.
  • Set up jobs for lines and assisted with printing labels and packaging.
  • Operated and maintained vacuum sealers, pallet jacks and [Tool].
  • Trained new employees on proper techniques for packaging, equipment operation and inventory management.
  • Processed finished product by moving through packaging machines.
  • Labeled packages and recorded items packed in preparation for shipping.
06/2013 to 06/2017
Lead Sales Associate Walmart City, STATE,
  • Monitored performance of sales team and implemented improved methods where needed.
  • Provided quality customer service while cultivating client satisfaction and loyalty.
  • Implemented improved methods to assist with marketing campaigns performance.
  • Performed promotional sales calls to increase client base.
  • Achieved or surpassed company-defined sales quotas for [Number] consecutive months.
  • Warmly greeted patrons upon entrance to store and offered assistance with finding needed items.
  • Cross-trained on [Job title]'s responsibilities to handle additional duties during peak periods.
  • Created eye-catching merchandise displays to entice customers into store.
  • Coached other employees in effective customer service and successful selling techniques.
  • Researched items at other locations to find products requested by shoppers.
  • Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
  • Marketed brand and products to drive revenue growth.
  • Received shipments and signed off on packages, documenting all incoming items in [Software] system.
  • Trained and developed new team members and Sales Associates.
  • Scanned and bagged items and operated cash register to check out store patrons.
  • Negotiated sales and pricing with new and existing clients.
  • Checked store shelves and restocked products from inventory in back room.
  • Processed payments and returned receipts, cash, coin and payment cards to customers.
  • Reported sales metrics and statistics to management and stakeholders.
  • Serviced potential clients in [Type] and [Type] newspaper advertising services.
  • Created sales presentations to promote advertising benefits to potential customers.
  • Optimized revenue levels by developing engaging promotional programs.
  • Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
  • Participated in incentive programs and contests designed to support achievement of production goals.
  • Attended various events, including workshops and tradeshows to network with new contacts.
  • Participated in corporate sales trainings to improve skills set and learn new selling techniques.
  • Provided clients with estimates of [Product or Service] advertising.
  • Surpassed quota by [Number]% to generate $[Number] in sales during [Year].
  • Managed over [Number] large accounts for advertising agencies and brand advertisers.
  • Explained to clients how specific types of advertising helped promote customer products or services in most effective possible manner.
  • Used strong negotiation and persuasion skills to sell advertising products and services.
  • Planned and executed national sales department improvements, updated company's approach to marketing, cost analysis, presentations and territory establishment.
  • Sold print, online, niche publication, newspaper inserts, direct mail and related printed products.
  • Delivered cost estimates on advertising plans and services to customers.
  • Delivered cost estimates on advertising plans and services to customers.
Education and Training
Expected in to to
GED:
Aberdeen High School - Aberdeen, WA
GPA:
Expected in 05/1993 to to
High School Diploma:
Aberdeen High School - Aberdeen, WA
GPA:
Expected in to to
High School Diploma:
Aberdeen High School - Aberdeen, WA
GPA:

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Resume Overview

School Attended

  • Aberdeen High School
  • Aberdeen High School
  • Aberdeen High School

Job Titles Held:

  • Sales Associate
  • Slaughter Floor
  • Packaging Associate
  • Lead Sales Associate

Degrees

  • GED
  • High School Diploma
  • High School Diploma

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