sales associate resume example with 20+ years of experience
Experienced forward-thinking manager proficient in generating high-quality teamwork. Talented at leveraging tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities. Successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Brings disciplined approach to operations management.
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- Retained product, service and company policy knowledge to serve as resource for Shoot Point Blank customers.
- Listened to Shoot Point Blank customer needs to identify and recommend optimal personal armament and accessory selections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Negotiated and closed deals with minimal oversight.
- Offered product and service consultations and employed upselling techniques.
- Sold various products by explaining unique features of different armament make and models and educating customers on proper application and maintenance.
- Helped average of 25 customers per day by responding to inquiries and locating products within physical location or E-Commerce.
- Answered incoming telephone calls to provide information about Shoot Point Blank products, services, store hours, policies and promotions.
- Double checked work orders before completing various tasks to ensure accuracy.
- Organized various parcel sizes into area of responsibility according to company standards.
- Observed road rules, weather and road conditions and other factors to maintain safe driving record.
- Promoted exemplary service to customers by keeping deliveries on time and undamaged.
- Monitored all delivery trips through log system using DIAD software.
- Inspected and monitored delivery vehicle and performed basic maintenance.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Delivered items to customers and presented invoices for payments.
- Created delivery routes based on destinations and timelines to maintain efficiency.
- Went the entire holiday season operating delivery motor vehicles without accident.
- Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
- Exceeded productivity goals by 10% through effective routing and planning.
- Conducted in-depth pre- and post-flight checks for safety and operational compliance.
- Compiled with FAA, customs and immigration requirements in full.
- Calculated aircraft weight, balance and fuel requirements for each flight.
- Defined strategies and created a plan to achieve ambitious operational objectives.
- Contributed to development, planning and completion of project initiatives.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Recognized by leadership for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Reviewed operating budget periodically to analyze trends affecting budget needs.
- Reviewed budgetary data for accuracy and consistency with goals and objectives.
- Assisted finance director in analyzing and reconciling proposed expenditures with anticipated revenues.
- Consulted with finance directors to establish procedures in accordance with program changes to facilitate long-term planning.
Enthusiastically brings leadership, discipline, drive developed and honed after twenty-two years of Honorable Naval Service.
Honorable discharge from Naval service after twenty-two years of faithful service in combat. Recipient of Naval Commendation, five Navy Marine Corps Meritorious Achievement awards, Operation Iraqi Freedom, Operation Enduring Freedom, Operation Inherent Resolve, Naval Expert Shooter multiple platforms for twenty-two years, Small Arms instructor and twenty-two years of Good Conduct Medals.
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Resume Overview
School Attended
- Austin Community College
Job Titles Held:
- Sales Associate
- UPS Driving Service Provider
- Unmanned Aerial Vehicle Operator
Degrees
- Associate of Arts
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