LiveCareer-Resume

sales associate resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Skills
  • Merchandising
  • Sales Goals Attainment
  • Product Recommendations
  • Order Processing
  • Merchandising Knowledge
  • POS System Operation
  • Retail Loss Prevention
  • Teamwork and Collaboration
  • Time Management
  • Store Opening and Closing
  • Customer Service
  • Strategic Planning
  • Team Player Mentality
  • Product Sales
  • Excellent Communication Skills
  • Sales Forecasting
  • Reliable and Punctual
Education and Training
Hostos Community College of The City University of New York The Bronx, NY Expected in 08/2011 Associate of Arts : Liberal Arts And General Studies - GPA :
Experience
Bootbarn, Inc. - Sales Associate
Queen Creek, AZ, 08/2022 - Current
  • Performing customer service duties such as greeting customers, answering questions about products, and helping them find what they are looking for.
  • Helping customers order products online for home delivery or in-store pickup.
  • Ordering new merchandise for resale based on trends in the market.
  • Helping customers set up electronic equipment such as computers, TVs, and mobile devices.
  • Providing customers with product information and answering questions about products.
  • Recommending specific products to customers based on their needs and interests.
  • Receiving and storing incoming inventory items in preparation for sale.
  • Organizing products on shelves according to style, color, size, or price tag.
  • Explaining warranties on products and processing returns when necessary.
Floor & Decor - Sales Specialist
Fresno, CA, 12/2021 - 03/2022
  • Focus on achieving and exceeding individual sales goals.
  • Maximize sales through excellent customer service, product knowledge, and merchandise presentation.
  • Proactively utilize Salesforce to record and maintain client information and preferences to drive your business.
  • Develop a deep knowledge and understanding of Peloton's products and brand image.
  • Phone and email outreach to both established and developing clients to communicate updates, events, and follow-up.
  • Provide outstanding customer service at all times.
  • Work professionally with fellow sales specialists in a team environment.
  • Help to maintain visual/physical standards of store.
Autism Services Inc - Hardware Tech Lead
Amherst, NY, 02/2018 - 12/2021

• Greet clients and assist them before, after and during their ride/run.

• Serve as studio room attendant, sitting in all assigned rides/riders to assist any and all

client and production needs.

• Make minor bike/tread repairs / adjustments before, after and during classes.

• Make minor repairs if necessary during breaks.

• Updated tracking sheets and paperwork as necessary.

• Maintain bike/tread conditions before, during and after shift to meet expectations.

• Answer any questions, providing information about the exercise, class schedules,

instructors, etc.

• Assistant Management / Production teams with daily tasks and projects.

• Work alongside Peloton instructors to ensure a successful overall class experience.

• Possess and enthusiastically communicate knowledge of Peloton's products and brand

image.

Pret A Manger - Team Leader
City, STATE, 05/2014 - 12/2017
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Created and distributed monthly, quarterly and annual reports to management regarding performance.
  • Interviewed and selected potential new team members from list of candidates recommended by recruitment team.
  • Worked closely with human resources to support employee management and organizational planning.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Maintained positive working relationship with fellow staff and management.
  • Analyzed key performance indicators to identify effective strategies.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Assigned projects and distributed tasks to team members as per area of expertise.
Languages
English :
Full Professional
Negotiated :
Spanish :
Full Professional
Negotiated :

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Resume Overview

School Attended

  • Hostos Community College of The City University of New York

Job Titles Held:

  • Sales Associate
  • Sales Specialist
  • Hardware Tech Lead
  • Team Leader

Degrees

  • Associate of Arts

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