sales associate resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.

Motivated sales professional with history of taking on leadership roles in competitive environments. Skilled networker offering remarkable interpersonal and communication skills. Known for excellent salesmanship and dedication to increasing profits.

  • Stocking and Replenishing
  • Sales
  • Point of Sale Knowledge
  • Shipment processing
  • Cash Handling
  • Cash register operations
  • Product promotions
  • Excellent people skills
  • Relationship building
  • Professional demeanor
  • Cash register operation
  • Multi-tasking strength
  • Merchandising Knowledge
  • Product and Service Sales
  • Exceptional Customer Service
  • Loss prevention
  • Sales training
  • Upselling
  • Problem-solving skills
  • Sales expertise
  • Adapt to diverse groups
  • Social perceptiveness
  • Merchandising understanding
Work History
Sales Associate, 05/2018 - 05/2020
Alex And Ani Torrance, CA,
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Educated customers on promotions to enhance sales.
Assistant Manager , 04/2018 - 05/2020
Regal Cinemas Corporation Fort Lauderdale, FL,
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored employee performance and developed improvement plans.
  • Coached team on effective upselling and cross-selling methods.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Assisted Manager in interview process of prospective employees and provided feedback.
Digital Sales Lead , 05/2010 - 05/2020
Town Square Media Monmouth Junction, NJ,
  • Identified new targets, developed new business opportunities and presented product lines to customers.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
  • Opened new merchandise and stocked sales floor racks and shelves.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Store Manager, 04/2000 - 05/2010
Dsg Woodhaven, MI,
  • Created work schedules according to sales volume and number of employees.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Rotated merchandise and displays to feature new products and promotions.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Reported to district manager regarding all store and staff issues, financial goals and sales.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Generated repeat business by delivering exceptional customer service and positive engagement.
  • Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
  • Managed, hired and developed top talent to strengthen workflow and productivity.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Managed inventory control, cash control and store opening and closing procedures.
High School Diploma : Required Subjects , Expected in 05/1984
Muskogee High School - Muskogee, OK
Status -

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Resume Overview

School Attended

  • Muskogee High School

Job Titles Held:

  • Sales Associate
  • Assistant Manager
  • Digital Sales Lead
  • Store Manager


  • High School Diploma

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