LiveCareer-Resume

sales associate resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Dependable and courteous team member with excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering customer satisfaction. Organized and flexible with 3 years of proven performance in fast-paced, high-stress environments.

Self-sufficient, highly motivated, and able to multi-task in many different areas.

Skills
  • Oral and writing communication
  • Customer assistance and interaction
  • Dispute mediation
  • Active listening
  • Team player mentality
  • Customer- and service-oriented
  • Superb time management
Experience
Sales Associate, 09/2018 to 04/2020
C-A-L RanchGoodyear, AZ,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Prepared cash deposits up to $1000 with zero discrepancies.
  • Processed orders through system and coordinated product deliveries.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Educated customers on product and service offerings.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Used register system to ring up customer purchases, process payments and issue receipts.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
Private Nanny, 07/2017 to 08/2018
C-A-L RanchIdaho Falls, ID,
  • Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Regulated children's schedules to balance rest, learning and play.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Sparked creativity and imagination by teaching children new ideas each day.
  • Prepared snacks and meals, scheduled and coordinated projects, and reinforced appropriate discipline for children according to parents' specifications.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
  • Minimized TV and mobile device time by engaging children with games and reading books.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Cooked nutritious meals for family 4 each day to promote healthy diet.
  • Facilitated safe, caring and warm environment for children between ages of 2 and 3 years old to stimulate development.
  • Calculated amount owed for services and collected payment from parents.
Sales Associate, 02/2016 to 04/2018
Boy Scouts Of AmericaCity, STATE,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Prepared cash deposits up $1000 with zero discrepancies.
  • Recommended optimal merchandise based on customer needs and desires.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Used register system to ring up customer purchases, process payments and issue receipts.
  • Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.
  • Managed and maintained client book accounts and weekly sales records.
  • Tracked weekly sales to develop senior leadership reports for business development planning.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Processed shipments and maintained stock shelf organization.
  • Maintained daily record of all transactions.
  • Coordinated sales reports, reconciled accounts and made bank deposits.
  • Kept accounts current and funds deposited to keep on-site cash low.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
Education and Training
Associate of Arts: , Expected in 12/2018 to South Dakota State University - Brookings, SD
GPA:

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Resume Overview

School Attended

  • South Dakota State University

Job Titles Held:

  • Sales Associate
  • Private Nanny
  • Sales Associate

Degrees

  • Associate of Arts

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