LiveCareer-Resume

sales associate resume example with 1 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Education
High School Diploma: , Expected in 06/2017 to Orchard Park High School - Orchard Park, NY
GPA:
Certificate In Computer Aided Drafting And Design: Computer Aided Drafting And Design, Expected in 06/2017 to Ormsby Educational Center - East Aurora, NY,
GPA:
VANM Animation And Illustration: Animation And Illustration, Expected in to State University of New York At Fredonia - Fredonia, NY,
GPA:
  • Member of Fun & Logic
  • Elected to Secretary for Fun & Logic in Fall 2019- Spring 2022
Professional Summary

Diligent Sales Associate with experience in retail settings. Focused on keeping merchandise presentable to maximize business revenue. Effectively demonstrates products, overcomes objections and closes sales. Diplomatic in communicating with customers to build long-term, productive relationships.

Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

Skills
  • Stocking and replenishing
  • Adapt to diverse groups
  • Relationship building
  • Social perceptiveness
  • Popular media and video game based product knowledge
  • Multi-tasking strength
  • Problem-solving skills
  • Professional demeanor
  • Cash Handling
  • Excellent people skills
  • Exceptional customer service
  • Dining area maintenance
  • Product promotions
  • Cash register operation
  • Sales training
  • Point of sale operation
  • Upselling
  • Product and service sales
  • Client Service
  • Sales expertise
Work History
Sales Associate, 11/2021 to Current
Delta Apparel, Inc.Orlando, FL,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Prepared large cash deposits with zero discrepancies.
  • Achieved perfect attendance and on-time record.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Processed product returns and assisted customers with other selections.
  • Solved customer challenges by offering relevant products and services.
Hostess, 05/2021 to 11/2021
Firstservice ResidentialArlington, VA,
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
  • Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
  • Recorded available tables after seating each party using specialized seating software and hand kept chart.
  • Informed servers of newly seated parties for speedy service.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Moved tables and adjust seating to accommodate groups with special requests.
  • Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for patrons.
  • Supervised server balance and monitored table turnover to accurately seat customers.
  • Conducted dining room and server checks to assess readiness for expected customer loads.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Planned and executed 10-guest parties by organizing menus, spaces and special requests.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Prepared dining room for special upcoming functions by decorating with servers and managers.
  • Routinely supported other areas of restaurant by answering telephones and leading the to-go order station for other staff members.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Assessed large restaurant and lounge according to state and federal cleanliness standards.
  • Answered customer questions about hours, seating and menu information.
  • Supported servers with keeping dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Bussed and cleaned tables to assure a cleanly and pleasant seating area.
Hostess, 02/2021 to 04/2021
Firstservice ResidentialAtlantic City, NJ,
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Checked and restocked server areas.
  • Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
  • Recorded available tables after seating each party using hand kept chart.
  • Informed servers of newly seated parties for speedy service.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Alerted servers and managers of large groups and prepared seating.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Moved tables and adjust seating to accommodate groups with special requests.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for patrons.
  • Supervised server balance and monitored table turnover to accurately seat customers.
  • Conducted dining room and server checks to assess readiness for expected customer loads.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Planned and executed 12-guest parties by organizing menus, spaces and special requests.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Assessed large restaurant and lounge according to state and federal cleanliness standards.
  • Answered customer questions about hours, seating and menu information.
  • Supported servers, food runners and managers with keeping dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

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Resume Overview

School Attended

  • Orchard Park High School
  • Ormsby Educational Center
  • State University of New York At Fredonia

Job Titles Held:

  • Sales Associate
  • Hostess
  • Hostess

Degrees

  • High School Diploma
  • Certificate In Computer Aided Drafting And Design
  • VANM Animation And Illustration

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