sales associate resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Focused Sales Associate and Office with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid Sales background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

  • Client Service
  • Telephone Skills
  • Problem Solving
  • Building Effective Relationships
  • Product and service sales
  • Cash Handling
  • Cash register operations
  • Exceptional customer service
  • Licensed real estate agent
  • Organizational Skills
  • Adapt to diverse groups
  • MS Office
  • AR/AP
  • Filing and data archiving
  • Data Entry
  • Spreadsheet Development
  • Opening and closing offices
  • Stocking and replenishing
Work History
03/2020 to Current
Sales Associate Nouria Energy Chelmsford, MA,
  • Maintained organized, presentable merchandise to drive continuous sales
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
  • Prepared merchandise for sales floor by pricing or tagging
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
08/2019 to 03/2020
Key Holder Shiseido Seattle, WA,
  • Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage
  • Created daily financial reports and documentation for review by store management staff
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product
  • Engaged with customers to build rapport and promote long-term loyalty, increasing sales by
  • Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership
  • Oversaw employee scheduling, inventory replenishment and other daily functions to maintain smooth operational flow and address surprise issues head-on
  • Performed as integral staff member in streamlining opening and closing procedures
  • Handled administrative tasks efficiently, including scheduling employees, preparing bank deposit and drafting sales reports to keep daily processes running smoothly
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
  • Opened and closed store independently when needed and prepared nightly bank drop for manager
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising
  • Kept orderly and accurate accounting records by monitoring sales documentation
  • Educated staff on strategies for handling difficult customers and challenging situations
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment need
  • Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized
  • Initiated task scheduled associates based upon individual strengths and familiarity with
10/2018 to 04/2019
Kitchen Manager Parker's Convenience Stores Hinesville, GA,
  • Promote strong team performance
  • Motivated staff to perform at peak efficiency and quality
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget
  • Coordinated and organized all restaurant inventory
  • Checked and tested foods to verify quality and temperature
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity
  • Maximized quality assurance by completing frequent checks of line
09/2016 to 11/2018
Retail Store Manager Superior Tire Service Auburn, WA,
  • Trained team members in successful strategies to meet operational and sales targets
  • Kept orderly and accurate accounting records by monitoring sales documentation
  • Optimized store displays and appearance via strategic merchandising
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Drafted invoices for completed work
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions
  • Maintained customer satisfaction while handling [Type] product returns quickly and professionally
  • Completed routine store inventories
  • Generated repeat business by developing and maintaining strong team of [Number] employees devoted to customer service
  • Examined merchandise to verify correct pricing and attractive displays
  • Performed nightly store and team performance audits
  • Submitted orders for new inventory
  • Resolved customer service issues promptly
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives
  • Improved sales process and tracking with implementation of new point of sale (POS) system
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
  • Trained new employees on proper protocols and customer service standards
  • Promoted business strategy by implementing improvements based on guest feedback
Expected in 08/1980 to to
High School Diploma:
Bisphop Byrne High - Memphis, TN,
Expected in 1996 to to
: Real Estate
Memphis State - Memphis, TN,
  • Continuing education in Real Estate Appraisal, Commercial and Multi-Family Property
Expected in 1998 to to
: Real Estate
University of Memphis - Memphis, TN
Additional Information

Personal References provided by Request.

Thank you for your time and consideration.

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Resume Overview

School Attended

  • Bisphop Byrne High
  • Memphis State
  • University of Memphis

Job Titles Held:

  • Sales Associate
  • Key Holder
  • Kitchen Manager
  • Retail Store Manager


  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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