LiveCareer-Resume

sales associate resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

I am Customer focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 7 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Skills
  • Cash handling accuracy
  • Retail loss prevention
  • Dispute mediation
  • Merchandising knowledge
  • Relationship selling
  • Customer service
  • Money handling
  • Cash register operation
  • Outgoing personality
  • Team player mentality
  • High-end fashion knowledge
  • Proficient in MS Office
  • Loss prevention
  • Dedicated team player
  • Cheerful and energetic
  • Retail merchandising expertise
  • Retail sales
  • Accurate money handling
Experience
10/2021 to 01/2023 Sales Associate Capital Vacations | Kissimmee, FL,
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Answered incoming telephone calls toproducts and services information.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
09/2018 to 08/2020 Sales Associate Capital Vacations | Myrtle Beach, SC,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Help customers load purchased equipment when necessary.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
  • Managed cash register operations using POS system including processing sales and returns.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
10/2014 to 04/2018 Cashier Scheels Sports | Fargo, ND,
  • Processed payments promptly for customers to exceed productivity standards.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Processed refunds for worn, damaged and broken merchandise.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped with purchases and signed customers up for rewards program.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Answered customer questions and provided store information.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Helped customers find specific products, answered questions and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
Education and Training
Expected in 05/2015 to to High School Diploma | Stratford High School, Houston, TX GPA:
Expected in to to | Navarro College, Corsicana, TX GPA:

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Resume Overview

School Attended

  • Stratford High School
  • Navarro College

Job Titles Held:

  • Sales Associate
  • Sales Associate
  • Cashier

Degrees

  • High School Diploma
  • Some College (No Degree)

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