LiveCareer-Resume

sales associate resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hard-working employee with proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Skills
  • Cash handling accuracy
  • POS system operation
  • Merchandising knowledge
  • Energetic self-starter
  • Customer Service
  • Liquor regulations and compliance
  • Merchandise restocking
  • Documentation and recordkeeping
  • Organizational skills
  • Problem Solving skills
  • Critical Thinking skills
Education and Training
Vicksburg High School Vicksburg, MS Expected in 05/2015 High School Diploma : - GPA :
Capella University Minneapolis, MN Expected in : Psychology - GPA :
Experience
Ardene - Sales Associate
Bay Shore, NY, 04/2018 - 06/2019
  • Developed trusting relationships with customers by making personal connections.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Used technology resources to assist customers in locating and selecting items.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed refunds for worn, damaged and broken merchandise.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Created price tags and merchandise signs for new items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Processed payments and bagged items for customer check out.
  • Updated pricing and sales signs to promote merchandise.
  • Assisted in training of new hires on organizational procedures, policies and sales techniques.
  • Checked delivered merchandise and order information to verify shipment accuracy.
  • Answered questions and inquiries per shift regarding products, prices and availability.
  • Greeted and assisted customers in locating items and completing purchases.
Omni Hotels - Restaurant Hostess
Corpus Christi, TX, 05/2015 - 08/2016
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Directed customers to bar area in high-traffic times to increase drink sales.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to faciliClaire operations.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Took beverage orders and served drinks during peak meal times.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Calculated charges, issued table checks and collected payments from customers.
Gpm Investments - Sales Associate Team Leader
Millington, MI, 11/2012 - 10/2014
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Improved profitability by executing daily, weekly and monthly floor plan changes.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Maintained clean, orderly and well-stocked register area.
  • Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
  • Kept store presentable with regular cleaning and organization.
  • Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
  • Counted cash at end of shift and prepared bank deposits.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Handled merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
  • Constructed promotional, seasonal and discounted item displays to draw customer attention.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Used product knowledge to suggest items to match client needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Received and processed cash and credit payments for in-store purchases.
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Checked delivered merchandise and order information to verify shipment accuracy.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

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Resume Overview

School Attended

  • Vicksburg High School
  • Capella University

Job Titles Held:

  • Sales Associate
  • Restaurant Hostess
  • Sales Associate Team Leader

Degrees

  • High School Diploma
  • Some College (No Degree)

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