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Sales Associate Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.

Skills
  • Exceptional Customer Service
  • Type trend knowledge
  • Stocking and Replenishing
  • Cash register operation
  • Merchandising understanding
  • Cash Handling
  • Excellent people skills
  • Problem-solving skills
  • Shipment processing
  • Cash register operations
  • Sales training
  • Multi-tasking strength
  • Relationship building
  • Adapt to diverse groups
  • Social perceptiveness
  • Dining area maintenance
Work History
Sales Associate, 07/2020 to Current
The Hertz Corporation Hilo, HI,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained customer satisfaction while handling Type product returns quickly and professionally.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Prepared cash deposits up to $Amount with zero discrepancies.
  • Achieved perfect attendance record for Number months consecutively.
Room Attendant, 12/2019 to 07/2020
Hilton Worldwide Arlington, TX,
  • Cleaned guest rooms and changed linens according to company specifications, ensuring that each room was in compliance with standard set up.
  • Replenished guest room supplies, including water glasses, toiletries, and paper products.
  • Kept building entryway glass clean and polished for professional presentation.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Vacuumed, dusted and maintained common areas, including hallways and waiting areas at elevators.
  • Mentored newly hired room attendants on company policies, cleaning procedures and customer service techniques.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.
  • Slid beds, sofas and Type furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Trained new Job titles on all departmental procedures and provided assistance in finding necessary Type items and cleaning supplies.
  • Responded to requests from patrons for linens and Type items, boosting satisfaction rates on company scorecards Number%.
  • Operated Equipment and used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Responded to guest requests for assistance, toiletries and personal care items.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Maintained linen cart so that it was neat and organized.
  • Maintained inventory of items that were placed in each guest room.
  • Assigned dressing room facilities, locker space or clothing containers to patrons of athletic or bathing establishments.
  • Provided towels and sheets to clients in public baths, steam rooms and restrooms.
Restaurant Server, 07/2013 to 12/2019
Chick-Fil-A Corsicana, TX,
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Upsold Type specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Implemented new drink policies, reducing over-pouring by Number%.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by Amount%.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
Education
Associate Degree In Hospitality And Tourism Manage: Travel And Tourism , Expected in 07/2010
to
Montego-Bay - Jamaica Jamaica ,
GPA:

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81Good

Resume Strength

  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Montego-Bay
Job Titles Held:
  • Sales Associate
  • Room Attendant
  • Restaurant Server
Degrees
  • Associate Degree In Hospitality And Tourism Manage

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